Adept at delivering process improvements that increase efficiencies and performance. Organized and articulate with excellent troubleshooting abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Application Specialist
Elliott Tool Technologies
06.2023 - Current
Managed effort of software and hardware upgrades and deployment of new services and products.
Trained staff on proper use of systems and conducted orientation seminars.
Created manuals and published guidelines for the proper use of systems.
Translated technical concepts and information into terms parties could easily comprehend.
Tested functional compliance of company products.
Designed and developed forward-thinking systems that meet user needs and improve productivity.
Inspected equipment, assessed functionality, and optimized controls.
Estimated work hours and tracked progress using Scrum methodology.
Devised technical strategies, created system designs, and developed presentation materials for applications.
Performed on-site and in-house bench-scale testing, data analysis, and reports.
Coordinated deployments of new software, feature updates, and fixes.
Managed 20 calls per day from customers.
Returned 40 emails daily to customers.
Quality Specialist
Caterpillar
07.2011 - 06.2023
Works within Caterpillar's dealer network with 160 independent dealers, serving 197 countries, with thousands of branches worldwide.
Work hand in hand with over ten suppliers.
Completed deviation forms and recorded findings of the inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Fixed identified issues to increase productivity and boost workflows.
Promoted adherence to quality standards by educating personnel on quality control.
Fixed identified issues to improve workflows.
Updated inspection journals and daily summary logs with quality-related data.
Performed standard first-article inspections and random sampling inspections to verify adherence to customer standards.
Analyzed quality and performance data to support operational decision-making.
Addressed non-conformance issues, pausing production to correct errors.
Inspected items and compared them against standards to meet regulatory requirements.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Liaised between quality control, other departments, and contractors, providing project updates and consultation.
Interpreted test results by comparing them to established specifications and control limits, making recommendations on the appropriateness of data for release.
Performed routine maintenance and calibration on testing equipment.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Completed supporting documentation for testing procedures, data capture forms, equipment logbooks, and inventory forms.
Drafted technical documents such as deviation reports, testing protocols, and trend analyses.
Assessed products or services to evaluate conformance with quality standards.
Performed tests and inspections to conform to established standards.
Conducted investigations into questionable test results.
Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Monitored testing procedures and verified the performance of tests according to established item specifications and protocols.
Collected and analyzed data to measure the effectiveness of quality control processes.
Implemented process improvements to increase productivity in quality assurance operations.
Approved incoming materials by confirming specifications and taking measurement tests.
Documented inspection results by completing logs.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Quality Officer
Collective Brands Inc
01.2009 - 07.2011
Worked directly with 5 suppliers.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Developed and deployed production control plans and created work instructions and procedures.
Improved quality processes for increased efficiency and effectiveness.
Provided observations, took measurements, and performed tests at various stages according to the quality control plan.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Managed and archived quality documentation and participated in internal and external quality audits.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Calibrated instruments and scales in the production area and quality lab.
Devised specifications for processes.
Evaluated quality problems and performed assessments to identify and resolve issues.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Recorded and organized test data for report generation and analysis.
Monitored testing procedures and verified the performance of tests according to established item specifications and protocols.
Completed supporting documentation for testing procedures, data capture forms, equipment logbooks, and inventory forms.
Inspected items and compared them against standards to meet regulatory requirements.
Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Reported problems and concerns to management.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Developed and implemented procedures to meet product quality standards.
Reviewed production processes and identified potential quality issues.
Conducted investigations into questionable test results.
Performed routine maintenance and calibration on testing equipment.
Created testing protocols to be used across product lines.
Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements.
Conducted data review and followed standard practices to find solutions.
Collected and analyzed data to measure the effectiveness of quality control processes.
Assessed products or services to evaluate conformance with quality standards.
Performed tests and inspections to conform to established standards.
Drafted technical documents such as deviation reports, testing protocols, and trend analyses.
Interpreted test results by comparing them to established specifications and control limits, making recommendations on the appropriateness of data for release.
Liaised between quality control, other departments, and contractors, providing project updates and consultation.
Wastewater Treatment Plant Operator
City Of Dayton
01.2005 - 01.2009
Tested 23 billion gallons of treated drinking water yearly.
Supplied water to 400,000 residents.
Operated 16 water storage facilities with 88 million gallons of water.
Tested water samples and adjusted them to remove harmful bacteria and organisms to guarantee water safety and quality of taste and smell.
Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean, and efficient condition.
Trained laboratory and operations personnel in public water system maintenance, analytical procedures, and data reporting.
Prepared standards and quality control solutions using dilutions, normality, molarity, and stoichiometry calculations.
Built and executed formulas and generated charts in Excel spreadsheet applications.
Drafted reports and maintained logs on meter readings, tests, and chemical and equipment usage as required by Ohio.
Activated pumps, valves, and processing equipment to move water and added chemicals through treatment processes.
Adjusted water treatment levels to correct below-standard variances
Calibrated pH, DO, and chlorine meters for daily inspections to support proper working order.
Maintained public water systems using hand tools to repair and adjust equipment and machines.
Conducted routine sampling of drinking water and public water following standard operating procedures.
Demonstrated capability for wet chemistry techniques by meeting quality control requirements, laboratory SOP, and client specifications.
Adhered to EPA and OSHA regulations.
Completed laboratory testing to measure pH levels and other water quality parameters.
Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage, and generate power.
Monitored and adjusted controls to maintain optimal water quality.
Operated equipment such as front-end loaders and forklifts regularly.
Controlled operation of various water treatment plant equipment, including pumps, filters, and chemical feed systems.
Optimized water levels in tanks and other systems for best flow and quality.
Used hand and power tools to maintain, repair, and lubricate equipment.
Regularly inspected tanks, valves, and other equipment to verify safety and cleanliness standards compliance.
Education
No Degree - Environmental Technology
Miami Valley Career Technology Center
Clayton, OH
05.2003
High School Diploma -
Dixie High School
New Lebanon, OH
05.2003
Skills
Materials inspections
Measuring expertise
Statistical analysis
Audit inspections
Blueprint mastery
Manufacturing
Continuous improvement
Raw materials review
Root cause analysis
Supplier Auditing
Technical Support
Quality Assurance
Project Management
Chemical Analysis
Preventive Maintenance Planning
Materials Testing
Equipment Calibration
Non-Destructive Testing
Certification
Six sigma green belt
Timeline
Application Specialist
Elliott Tool Technologies
06.2023 - Current
Quality Specialist
Caterpillar
07.2011 - 06.2023
Quality Officer
Collective Brands Inc
01.2009 - 07.2011
Wastewater Treatment Plant Operator
City Of Dayton
01.2005 - 01.2009
No Degree - Environmental Technology
Miami Valley Career Technology Center
High School Diploma -
Dixie High School
Six sigma green belt
Similar Profiles
Dane SizemoreDane Sizemore
Application Specialist at Elliott Tool TechnologiesApplication Specialist at Elliott Tool Technologies