Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dane Svendsen

Denver,CO

Summary

Dynamic and customer-focused professional with extensive experience in guest services and hospitality. Proven ability to exceed expectations in delivering top-tier service, fostering positive guest experiences, and efficiently working daily operations. Adept at problem-solving, building strong client relationships, and maintaining high standards of service excellence. Skilled in working with teams, optimizing workflows, and contributing to a positive work environment. Dedicated to ensuring guest satisfaction and providing exceptional service in fast-paced, high-demand environments."

Overview

3
3
years of professional experience

Work History

Server

P.F. Chang’s
05.2021 - Current


**Server/Sales Associate**


- Delivered exceptional customer service to ensure a positive dining experience, maintaining a great customer satisfaction rating.

- Utilized upselling techniques to promote high-margin items such as beverages, appetizers, and desserts, consistently exceeding daily sales.

- Managed multiple tables in a fast-paced environment, ensuring accurate orders and timely delivery to increase table turnover and revenue.

- Built rapport with guests to encourage repeat business and promote special offers, contributing to a increase in customer retention.

- Collaborated with kitchen and bar staff to ensure smooth and efficient service, maximizing guest satisfaction and sales.

Event Marketing & Management

Xquisite Presents
01.2022 - 09.2024
  • Increased social media engagement by designing creative content that resonated with target audiences across various platforms.
  • Streamlined event logistics, ensuring smooth execution and positive attendee experiences.
  • Expanded the company's reach within targeted markets.
  • Photographed events and published content while working with collaborators for the most efficient reach.

Education

Highlands Ranch High School
Highlands Ranch, CO
05.2019

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Sales Techniques
  • Food safety understanding
  • Order Accuracy
  • Quality Control
  • Food safety practices
  • Performance Improvement
  • Suggestive Selling
  • Point of sale operation
  • Allergy awareness
  • Tableside Etiquette
  • Food sales and promotion
  • Marketing Basics

Timeline

Event Marketing & Management

Xquisite Presents
01.2022 - 09.2024

Server

P.F. Chang’s
05.2021 - Current

Highlands Ranch High School
Dane Svendsen