Talented sales professional, successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
5
5
years of professional experience
Work History
CUSTOMER SERVICE REP
WAYNE DALTON GARAGE DOORS
11.2022 - Current
Drove over xxxx in sales through inside and counter sales roles
Coordinated across a matrix organization to mitigate supply chain issues by enforcing strong communication and accountability through the process resulting in x% fewer late orders / complaints ect
Worked directly with customers to quote product to fit their specific needs, analyze shop drawings, follow up with customers on bids for jobs, leading to x% of incoming traffic converted to leads/sales
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Continuously strove to learn the products in detailing, bringing a passion to the selling process
PLATOON LEADER
US ARMY RESERVE
05.2019 - Current
Lead Platoon of 40 Soldiers through annual training calendar, ensure deployment readiness, carry out annual training on active installations, and work closely with commissioned and non-commissioned officer to accomplish the assigned Company mission
Coordinate logistics within company operations throughout NTC at Fort Irwin
Drive accountability and consistency with direct reports by setting a strong example
Safeguarded the welfare of soldiers under my command through proactive risk mitigation measures during missions or training exercises.
Coordinated with other platoons to successfully execute multi-unit operations during training exercises or deployments.
FLY FISHING GUIDE
COWBOY DRIFTERS
01.2020 - 11.2022
Lead fly fishing trips daily, ensure safety and enjoyment of clients
Work closely with other guides and management of the outfitter to encourage return clientele and coordinate annual schedule to ensure a full book of business
Teach, instruct, and learn continually to create the best experiences for clients.
Education
BACHELOR OF ARTS - HISTORY AND GOVERNMENT
WOFFORD COLLEGE
ARMY BASIC OFFICER LEADERSHIP COURSE -
FT. JACKSON, SC
Skills
Customer Service/Sales
Interpersonal Tact
Problem-solving
Product Knowledge
Customer Relationship Management (CRM)
Detail/Results Oriented
Negotiation
Active Listening
Timeline
CUSTOMER SERVICE REP
WAYNE DALTON GARAGE DOORS
11.2022 - Current
FLY FISHING GUIDE
COWBOY DRIFTERS
01.2020 - 11.2022
PLATOON LEADER
US ARMY RESERVE
05.2019 - Current
BACHELOR OF ARTS - HISTORY AND GOVERNMENT
WOFFORD COLLEGE
ARMY BASIC OFFICER LEADERSHIP COURSE -
FT. JACKSON, SC
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