Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Languages
Timeline
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Dane Thompson

Dane Thompson

224 Topaz Close Sydenham Gardens Spanish Town PO ,ST CATHERINE

Summary

Results-oriented professional with extensive experience in event setup and customer service at Grand Traverse Resort and Spa. Demonstrated expertise in maintaining cleanliness and enhancing guest relations, alongside strong decision-making and vehicle maintenance skills. Known for high productivity as a Banquet Houseperson, specializing in space organization and equipment handling while adhering to safety standards. Proven ability to manage time effectively, collaborate with teams, and adapt to changing demands to ensure successful event execution and guest satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Banquet Houseperson

Grand Traverse Resort and Spa
Williamsburg, Michigan
05.2024 - Current

Ensured banquet rooms maintained cleanliness, ready for events before and after use.

  • Inspected linens for damage, replacing stained or torn items promptly.
  • Set up tables, chairs, linens, and glassware to prepare event spaces efficiently.
  • Delivered requested items from storage to banquet staff quickly.
  • Assisted servers with food preparation and stocking supplies as needed.
  • Maintained tidy dining areas, including outdoor patio and condiment stations.
  • Communicated effectively with supervisors regarding event needs and issues.
  • Participated in training sessions to enhance job skills and comply with health codes.

Social Security Driver

Ministry Of Labor
Kingston
07.2023 - Current
  • Conducted risk assessments of assigned areas in order to identify potential threats or vulnerabilities.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Maintained high degree of situational awareness to minimize risk of hazardous encounters.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Transported valuable cargo safely between locations while maintaining detailed records of all trips and stops.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Determined optimal routes based on GPS application information and knowledge of local routes.

Shuttle Driver/Houseman

Resort Group
Steamboat Springs, CO
12.2024 - 04.2025
  • Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
  • Verified that all luggage was safely loaded onto bus prior to departure.
  • Checked tickets to ensure all passengers were authorized for travel.
  • Assisted passengers with boarding and disembarking the shuttle bus.
  • Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
  • Transported dirty linen from guest rooms to laundry area using appropriate equipment.
  • Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
  • Responded promptly to guest inquiries and requests regarding housekeeping needs.
  • Communicated effectively with other departments such as front desk or engineering teams if needed.
  • Organized closets and cabinets according to hotel regulations.
  • Ensured that all public areas were presentable at all times.
  • Assisted Housekeepers in changing bed linens when needed.
  • Provided assistance with moving furniture or heavy objects when necessary.
  • Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
  • Followed safety guidelines while handling hazardous materials such as chemicals.
  • Replenished amenities in guest rooms on a regular basis.
  • Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Responded promptly to guest requests for additional supplies or services.
  • Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
  • Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
  • Performed routine inspections of hotel exteriors and interiors for maintenance needs.
  • Removed soiled bedclothes and remade beds using clean sheets.
  • Monitored and reported any security or safety hazards to management immediately.
  • Upheld hotel standards for cleanliness and guest service.

Remittance Sub Agent: Floor Supervisor/System Administrator

St. Jago Shop, N’Save Spanish Town
01.2008 - 07.2022
  • Researched industry trends regularly in order to stay up-to-date on latest developments impacting business operations .
  • Organized meetings and events for agents in order to promote new products and services offered by the agency.
  • Reviewed financial statements provided by individual agents and sub agents in order to verify accuracy before submitting them for approval.
  • Maintained current and accurate CRM database of prospective customers.
  • Conducted regular performance reviews of sub-agents to ensure compliance with company policies and regulations.

Tractor Trailer Truck Driver Part Time

Dexmar Haulage & Equipments Serves
08.2020 - 01.2022
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Performed inspections and completed vehicle repairs.
  • Checked vehicle condition before each trip, including tires, brakes, windshield wipers, lights, oil and fuel levels.
  • Ensured all paperwork related to shipments was properly completed before departing on trips.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Operated trucks equipped with GPS systems for navigation purposes.

Deposit Processing Teller

Guardsman Armoured
01.2019 - 01.2020
  • Balanced cash drawers on a daily basis.
  • Received and processed customer transactions, including deposits, and other banking services.
  • Performed daily reconciliation of teller drawer within established limits.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Adhered to financial services security and audit procedures.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.

Education

Portmore Community College
01.2015

Burmar Computer Institute
01.2009

East Street Adult Education Center
01.2005

Cumberland High School
01.2004

Skills

  • Banquet server
  • Banquet houseperson
  • Valet
  • Shuttle driver
  • Parking management
  • Event setup
  • Customer service
  • Guest relations
  • Computer Repairs Management
  • Microsoft Applications Software
  • Agriculture / Micro Entrepreneurial (Certificate)
  • NTC VET Barbering (Certificate)
  • Special Skills:
  • Computer literate, strong interpersonal qualities, decision making skills, Tiling, Plumbing
  • Defensive Driving
  • Vehicle Maintenance
  • Strong Work Ethic

Certification

Mathematic,Human and Social Biology,Social Studies, Caribbean History , Professional Certification: Information Technology

References

Jeromy Stanley 

Human Resource Specialist, International Workforces

Office: 231-534-6508

Cell: 231-492-8701

Jeromy.Stanley@gtresort.com

Erica chabot

Human resources specialist

Resort group

echabot@resortgroup.come

Direct phone: (970) 875-2865

Pastor : Beverly Brown

Contact: 876-817-8152

Justice of the Peace : Basil Gorden

Contact # 876-335-0475

Interests

Hobbies: , Reading, socializing, swimming, dancing, typing, Driveing

Languages

  • English Language 3
  • Sign language

Timeline

Shuttle Driver/Houseman

Resort Group
12.2024 - 04.2025

Banquet Houseperson

Grand Traverse Resort and Spa
05.2024 - Current

Social Security Driver

Ministry Of Labor
07.2023 - Current

Tractor Trailer Truck Driver Part Time

Dexmar Haulage & Equipments Serves
08.2020 - 01.2022

Deposit Processing Teller

Guardsman Armoured
01.2019 - 01.2020

Remittance Sub Agent: Floor Supervisor/System Administrator

St. Jago Shop, N’Save Spanish Town
01.2008 - 07.2022

Portmore Community College

Burmar Computer Institute

East Street Adult Education Center

Cumberland High School