Dane Walker
Pennsauken Township,NJ
Summary
Well spoken and keen worker with excellent mathematical skills, known for double-checking, proofreading, and leaving no stone unturned. Experienced in accounting, customer service, and data entry. Very efficient and friendly. Looking to utilize and build upon my 7 years of customer service in a new environment that offers as much challenge as it does enjoyment.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Self-employed
01.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Took part in acquiring, sorting, and organizing packages of various weights and sizes
- Loaded and delivered packages to customers in an efficient and timely manner
Customer Service Associate
Redner's Warehouse Markets
04.2019 - 04.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Operated the register to ensure that customers were attended to in an efficient manner.
- Held conversations with customers organically in an attempt to upsell them with latest products and store deals.
- Worked behind the service counter to help customers with refunds, questions, or problems they may have.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed inventory for delivery vehicles as well as products used in several departments around the store
- Assisted in the training of employees in multiple store departments
Customer Service Associate
ShopRite
01.2017 - 12.2018
- Operated the register to ensure that customers were attended to in an efficient manner.
- Held conversations with customers organically in an attempt to upsell them with latest products and store deals.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Assisted in the counting of inventory for delivery vehicles as well as products used in several departments around the store
- Assisted in the training of employees in the cashier department
- Maintained professionalism and efficiency through holiday rushes and other periods of high store traffic
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06.2016
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Service Marketing
- Customer Service
- Articulate Speaker
- Problem Solver
- Inventory Management
- Data Entry
- Technology Proficiency
- Team Player
- Versatile
Timeline
Independent Contractor
Self-employed
01.2021 - Current
Customer Service Associate
Redner's Warehouse Markets
04.2019 - 04.2021
Customer Service Associate
ShopRite
01.2017 - 12.2018
High School Diploma -
Pennsauken High School