Dane Willis
Old Bridge
Summary
Dynamic professional with a proven track record in customer service and sales expertise, worked as a Shift Manager at Wendy's. Adept at problem-solving and cash handling, I consistently enhanced client satisfaction and achieved sales goals through effective team collaboration and strategic merchandising. Committed to delivering exceptional service and driving performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ice Cream Truck Operator
Davey B'zz Ice Cream and Treats
05.2023 - 08.2025
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Conducted regular merchandising tasks, optimizing product displays to attract customer interest.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Shift Manager
Wendys Restaurant
05.2019 - 05.2023
- Provided customer service support, addressing inquiries and resolving issues promptly for satisfaction.
- Recorded operational data and generated reports to inform management of performance trends.
- Executed sales transactions efficiently, maintaining accuracy in cash handling and payment processing.
- Maintained knowledge of current promotions and product features to effectively inform customers.
Education
BBA - Business Finance
Davenport University
Grand Rapids, MI04-2027
High School Diploma -
Old Bridge High School
Old Bridge, NJ06-2023
Skills
- Customer service
- Problem-solving skills
- Cash handling
- Sales expertise
Certification
- Certified Professional Sales Person (CPSP)
- Microsoft Office Specialist (MOS)
Languages
English
Native or Bilingual
German
Professional Working
Russian
Limited Working
Timeline
Ice Cream Truck Operator
Davey B'zz Ice Cream and Treats
05.2023 - 08.2025
Shift Manager
Wendys Restaurant
05.2019 - 05.2023
BBA - Business Finance
Davenport University
High School Diploma -
Old Bridge High School
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