Dane Woolwine
Beaumont,TX
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat host excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
1
1
year of professional experience
Work History
Host
JWilson's
06.2023 - Current
- Advised customers about special offerings and menu items to help drive sales.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took initial drink orders and relayed information to wait or bar staff.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Accommodated special seating requests for guests to enhance satisfaction.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Opened and closed seating sections according to volume of guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Architecture
Lamar State College - Orange
Orange, TX12.2027
High School Diploma -
Bridge City High School
Bridge City, TX05.2022
Skills
- Front- and Back-of-House Coordination
- Team Player
- Customer Service
- Wait List Management
- High-volume dining
- Flexible and Adaptable
- Table Assignment Management
- Staff Training
- Menu Memorization
- Server Support
Additional Information
High School Baseball Team, 4 years - 2nd Base, Pitcher
High School Golf Team, 2 Years
Timeline
Host
JWilson's
06.2023 - Current
Architecture
Lamar State College - Orange
High School Diploma -
Bridge City High School