Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danee Trexler

Thompsonville,IL

Summary

To obtain a position in your company.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

13
13
years of professional experience

Work History

Server

Debs
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Assistant Manager

Payne Service Center
04.2022 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Walmart
04.2019 - 12.2019
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store standards.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items
  • Used time efficiently at all times during shifts
  • Restocked Merchandise and cleaned store properly in order to get ready for next day.

Hampton Inn Paragould
02.2019 - 04.2019
  • Mastered all skills needed to successfully run an audit shift.
  • Great in cash draw management.
  • Data Management while successfully running a Night Audit shift.
  • Detailed in Microsoft office
  • Great at all administrative assistant duties
  • Dealing with checkin/checkout of guest making sure they had the best experience while staying with us.

TownePlace Suites by Marriott
05.2018 - 12.2018
  • Data Management while successfully running a Night Audit shift.
  • Customer maniac, created personalized moments with guests, making sure they left with a smile.
  • Expert in the Fosse system for hotels
  • Detailed in Microsoft office
  • Great at all administrative assistant duties
  • Dealing with checkin/checkout of guest making sure they had the best experience while staying with us.
  • I am a fast learner, while being able to multitask while giving best customer service.
  • Mastered all skills needed to successfully run an audit shift.
  • Great in cash draw management
  • Training new hires to be the best associates they can be.
  • Always punctual with a smile.

Hampton Inn and Suites by Hilton
09.2015 - 05.2018
  • Data Management while successfully running a Night Audit shift.
  • Customer maniac, created personalized moments with guests, making sure they left with a smile.
  • Expert in the Fosse system for hotels
  • Detailed in Microsoft office
  • Great at all administrative assistant duties
  • Dealing with checkin/checkout of guest making sure they had the best experience while staying with us.
  • I am a fast learner, while being able to multitask while giving best customer service.
  • Mastered all skills needed to successfully run an audit shift.
  • Great in cash draw management
  • Training new hires to be the best associates they can be.

Springhill Suites by Marriott
03.2012 - 09.2015
  • Data Management while successfully running a Night Audit shift.
  • Customer maniac, created personalized moments with guests, making sure they left with a smile.
  • Expert in the Fosse system for hotels
  • Detailed in Microsoft office
  • Great at all administrative assistant duties
  • Dealing with checkin/checkout of guest making sure they had the best experience while staying with us.
  • I am a fast learner, while being able to multitask while giving best customer service.
  • Mastered all skills needed to successfully run an audit shift.
  • Great in cash draw management
  • Training new hires to be the best associates they can be.
  • Always punctual with a smile.

Walgreens
10.2013 - 02.2014
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store standards.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items
  • Used time efficiently at all times during shifts

7-Eleven
04.2013 - 10.2013
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store merchandising layouts
  • Alerted customers to upcoming sales events and promotions.
  • Trained new sales associates
  • Completed all point of sale opening and closing procedures
  • Welcomed customers into the store and helped them locate items
  • Used time efficiently when not serving customers.
  • Preserved a perfect attendance record.

Education

Associates Degree - Medical Assisting

11.2013

High School Diploma - undefined

01.2009

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Memory retention

Timeline

Server

Debs
10.2024 - Current

Assistant Manager

Payne Service Center
04.2022 - 09.2024

Walmart
04.2019 - 12.2019

Hampton Inn Paragould
02.2019 - 04.2019

TownePlace Suites by Marriott
05.2018 - 12.2018

Hampton Inn and Suites by Hilton
09.2015 - 05.2018

Walgreens
10.2013 - 02.2014

7-Eleven
04.2013 - 10.2013

Springhill Suites by Marriott
03.2012 - 09.2015

High School Diploma - undefined

Associates Degree - Medical Assisting