DUNN DANEELE

• Tracked receipts, employee hours and inventory movements.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Assigned daily employee tasks and monitored activity and completion.
• Worked with team members to improve performance and implement training updates.
• Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
• Held meetings with employees to evaluate performance and make plans for improvement.
• Trained team on all aspects of operating procedures and company services.
• Recruited, managed and motivated 30-member retail team to give every guest positive and memorable experiences.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
• Met and exceeded up-sell goals by highlighting target merchandise with strategic promotional approaches.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
• Returned change and currency and processed debit and credit card payments with 95% accuracy rate.
• Submitted reports to senior management to aid in business decision-making and planning.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Trained newly hired Job titles in up-selling techniques, and Skill, bolstering job expertise within Timeframe.
• Opened and closed store independently when needed and prepared nightly bank drop for manager.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Assisted customers by answering questions and fulfilling requests.
• Assisted customers with locating and choosing merchandise in any store department.
• Reported on updates to project specifications and progress
• Managed schedules, accepted time off requests and found coverage for short shifts
• Tracked receipts, employee hours and inventory movements
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
• Took on additional job duties during unexpected backlog, resulting in meeting project target date

• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Trained team members in successful strategies to meet operational and sales targets.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Recruited, hired and trained new team members . 
• Submitted reports to senior management to aid in business decision-making and planning.
• Trained and developed new employees for ease of transition into team.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations. 
• Controlled store inventory and reviewed cash handling and operations reports.

Performed visual inspections and non-destructive tests where appropriate.

• Completed precise measurements using special tools.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
• Performed visual inspections and non-destructive tests where appropriate
• Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse

• Immediately addressed problems with customers to promote quick and successful resolution.
• Recruited, interviewed and hired individuals who would add value to the team while bringing a wealth of experience .
• Processed payments for credit and debit cards and returned the proper change for cash transactions.
• Coached the team on effective upselling and cross-selling methods.
• Managed the scheduling for store shifts so that there was proper staffing at all times.
• Assisted  in meeting standards for customer service and quality.
• Followed merchandising guidelines to present visually appealing displays.
• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

• Managed the scheduling for store shifts so that there was proper staffing at all times.
• Recruited, interviewed and hired individuals who would add value to the team while bringing a wealth of experience.
• Coached the team on effective upselling and cross-selling methods.
• Assisted  in meeting standards for customer service and quality.
• Processed payments for credit and debit cards and returned the proper change for cash transactions.
• Immediately addressed problems with customers to promote quick and successful resolution.
• Actively pursued personal learning and development opportunities.
• Greeted customers in a timely fashion while quickly determining their needs.
• Assigned work to team members based on company needs, personal strengths and job knowledge.
• Supervised and directed all merchandise and shipment processing.
• Welcomed customers into the store and helped them locate items.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Stocked and replenished merchandise according to store merchandising layouts.
• Cleaned and organized the store, including the checkout desk and displays.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.