
Proven in enhancing customer satisfaction and streamlining inventory processes, my tenure at Victoria's Secret & PINK highlighted my expertise in customer service and inventory control. Leveraging skills in client account management and sales development, I consistently contributed to business growth, demonstrating a keen ability to assess and meet customer needs effectively.
• Maintained a thorough understanding of the store's products.
• Stayed updated on new arrivals,trends, and sales promotions.
• Unloaded shipment packages and organized them by sizes and style in store.
• Conducted inventory counts and reported discrepancies.
• Coordinated with the warehouse team to replenish stock as needed.
• Arranged and organized product displays to attract customers.
• Ensured shelves were stocked and products were properly labeled.
• Maintained a clean and organized warehouse environment.
• Followed safety protocols to prevent accidents and injuries.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Cleaned up spilled food and condiments to keep buffet area well-maintained.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Replenished buffet food when quantities became low.
• Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
Assisted club management in promotion of smoothies, new products and promotions.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Counted cash and credit card payments to make sure how many money was made everything was in order at the end of the day.