Daneille Wiliams
Philadelphia,PA
Summary
An ambitious and career-conscious professional with over 12+ years of combined Customer Service and Auto Finance Accounting experience who seeks a position in a results-oriented company where acquired skills and education will be utilized towards continued growth and advancement.
Overview
22
22
years of professional experience
Work History
Accounts Payable Supervisor
PureStar Linen Group
Philadelphia, PA
02.2022 - Current
- Oversee Accounts Payable Team and their daily operations, including hiring, training, and performance evaluation
- Ensure accurate and timely processing of all invoices, expense reports, card transactions and tax payments
- Team building. Identify skill set necessary for development and to achieve overall individual or company goals.
- Streamlined and developed accounts payable processes for increased efficiency and accuracy while maintaining company policies.
- Vendor Maintenance & Relation
- Vendor account reconciliation.
- Optimized cash flow management by scheduling payments by due date or discounts available
- Organize and maintain cross-functional collaboration between Treasury, Purchasing and Operations to assist with departmental budget and vendor relations.
- Budget forecasting for bi-weekly payment runs.
- Manage month-end closing process to ensure timely completion of accruals and account reconciliation.
- Maintained compliance with federal, state and local regulations including 1099 preparation
- Coordinated with auditors during quarterly and year end audit, to provide necessary information in a timely manner.
Accounts Payable Specialist
PureStar Linen Group
Philadelphia, PA
09.2021 - 02.2022
- Process invoices timely and accurately to ensure balances are captured in ERP system, including concur monthly workflows
- Respond to external vendors and internal team members’ regarding all aspects of the AP process including research account information/transactions to provide accurate solutions to internal teams and vendors
- Work with other AP team members on unapplied payments, unrecorded transactions to drive resolution
- Assist to develop CapEx open AP reporting to allow management to review balances for payment recommendation according to weekly allocated funding
- Assist with the timely close of AP for month-end activities
- Provide supporting documentation for audits
- Perform vendor account reconciliations to ensure balances are accurate
- Train new team members & developing SOP’s as directed
- Maintain customer service excellence when working with all internal and external customers/vendors
Consulting: Accounts Payable
DanHoratio Trading Inc
Fort Lauderdale, FL
03.2018 - 04.2020
- Verified items billed against items received and followed-up with vendors to reconcile variances
- Performed administrative tasks to support strategic initiatives
- Prepared and updated vendor files and tax documents
- Coordinated budget information by assessing estimated income and expenses
- Reconciled bank and credit card accounts monthly
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance
Consulting: Accounts Payable
WaveMedia Ja.
Kingston, Jamaica
06.2018 - 12.2019
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting
- Prepared and updated vendor files, tax documents and insurance information
- Reviewed invoices and expense reports to monitor expenditures
- Used exemplary communication and interaction skills to build strong working relationships with partners and clients
- Audited and processed credit card bills
Accounts Payable Supervisor
Flagship Credit Corporation
Chadds Ford, PA
01.2016 - 11.2017
- Supervised daily operations of Accounts Payable Department to ensure accuracy and timely processing of over 10k invoices monthly
- Developed, implemented and maintained systems procedures and policies regarding Accounts Payable to reinforce company guidelines and Generally Accepted Accounting Principles
- Drove improvements in Accounts Payable processes including paper reductions and increase in electronic processes
- Communicate accounting policies practices and procedures with department managers, vendors and internal customers to ensure compliance
- Prepared 1099s
- Managed month end closing tasks for all Accounts Payable related accounts
- Training and development of Accounts Payable Specialist staff
- Provided assistance Accounting Manager with Internal and External audit requests
- Negotiated payment terms with various vendors and suppliers
Senior Accounts Payable Specialist
Flagship Credit Corporation
Chadds Ford, PA
06.2011 - 12.2015
- Coordinate payment to vendors and employees via check/ACH/wire using large ERP AP system (Sage 300, Concur)
- Review and process employee T&E reports for adequate documentation and compliance with existing T&E policy
- Review monthly credit card expenses for compliance and proper GL recording and reconciliation
- Identified areas of weakness and recommend enhanced procedures to ensure high quality process output
- Serve as centralized contact for Dealer and vendor related payable concerns
- Processed monthly Dealer incentive payouts
- Vendor maintenance including new vendor set up with proper W-9 documentation
- Completed annual tax reporting for vendor payments (1099-Misc)
- Scanned and maintained all Accounts Payable files
- Process daily positive pay upload file and review any exceptions
- Provide timely support to Staff Accountants requesting assistance with audit support
- Maintained Accounts Payable policies including disbursement approval matrix
- Filed various state, municipal, property, sales and use tax returns and disburse tax payments as applicable
Loss Mitigation Specialist
Flagship Credit Corporation
Chadds Ford, PA
01.2010 - 05.2011
- Successfully skip trace, collect and/or coordinate repossession on auto loans
- Analyze and use information to negotiate appropriate payment arrangements or surrender collateral
- Provide thorough and accurate documentation of each customer contact
- Overcome borrower objections and educate borrower in understanding their accounts and responsibilities
- Negotiated account settlements with borrowers
- Provide pay off quotes
- Identify accounts that may require legal action and refer to proper approval authority
- Ensure accuracy of legal notices; Right to Cures, Notice of Sales and Deficiency letters are documented and imaged in system record
Collections Account Manager
CHRYSLER FINANCIAL
09.2008 - 11.2009
- Generate customer loyalty while supporting contractual financial agreement
- Advise customers on available payment alternatives, negotiate payment plans, and respond to customer inquiries
- Manage customer accounts to ensure the collection of 61+ days past due retail and lease financing of vehicles sold at Chrysler Group
- Use communication and analytical skills to provide mutually beneficial problem resolution
- Mitigate loss
- Followed all regulations regarding fair debt practices and privacy
Customer Service Representative/Banker
PNC BANK
01.2007 - 12.2007
- Provide customer satisfaction through a consultative sales approach
- Identify and act upon opportunities to refer customers to the appropriate business partner to meet their needs
- Clearly explain products, services and their benefits to customers
- Provide teller services
- Prepare Monthly expense report
- Maintained office supplies and inventory using monthly expenditure budget
- Cross-sell appropriate products or services to meet customer's financial needs
Customer Service Representative
T-MOBILE
07.2005 - 01.2006
- Performed all aspects of customer support, including answering telephones, providing details for products and services and maintaining updated computerized database of customers query
- Provided on-site trouble-shooting and monitored customer concerns
- Promote ideas, negotiate contracts and agreements
- Identified problems and proposed solutions while maintaining 2% call back rate
- Resolved Billing inquiries
Customer Care Representative
DIGICEL JAMAICA LTD
01.2003 - 11.2004
- Assisted clients in understanding their available options based on specific needs
- Performed billing inquiries and support for prepaid accounts
- Provided basic technical and trouble-shooting support for cell phone related issues
- Reviewed and analyze call records for accuracy of per-second billing rate
- Issued refunds and credits appropriately
- Maintained customer confidentiality information
- Used cold calling methods to update potential or current customers on new products or deals
Education
A.A - Accounting- Business Administration
Broward College
Pembroke Pines, FL05.2002
Skills
- Strong Attention to Details
- MS Office
- Critical Problem Analysis/Resolution
- SAP
- GAAP Standards and Government Regulations
- Concur
- Sage 300
- Record Management/Organization
- People skills
Timeline
Accounts Payable Supervisor
PureStar Linen Group
02.2022 - Current
Accounts Payable Specialist
PureStar Linen Group
09.2021 - 02.2022
Consulting: Accounts Payable
WaveMedia Ja.
06.2018 - 12.2019
Consulting: Accounts Payable
DanHoratio Trading Inc
03.2018 - 04.2020
Accounts Payable Supervisor
Flagship Credit Corporation
01.2016 - 11.2017
Senior Accounts Payable Specialist
Flagship Credit Corporation
06.2011 - 12.2015
Loss Mitigation Specialist
Flagship Credit Corporation
01.2010 - 05.2011
Collections Account Manager
CHRYSLER FINANCIAL
09.2008 - 11.2009
Customer Service Representative/Banker
PNC BANK
01.2007 - 12.2007
Customer Service Representative
T-MOBILE
07.2005 - 01.2006
Customer Care Representative
DIGICEL JAMAICA LTD
01.2003 - 11.2004
A.A - Accounting- Business Administration
Broward College
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