Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANEILLE P. HYLTON

Whitby,Canada

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

18
18
years of professional experience

Work History

Operations Supervisor

Toronto Transit Commission
01.2021 - Current

Supervise daily transit operations, managing incidents, service delays, and frontline staff coordination. Identified operational inefficiencies and worked cross-functionally to develop and implement process improvements.

Transit Operator

Toronto Transit Commission
01.2017 - 01.2021

Operate buses in accordance with TTC policies and procedures. Maintain safety and security onboard and at transit stations. Comply with all TTC policies, safety guidelines, and applicable transportation regulations.

Operations Manager

JLB International Ltd
01.2012 - 01.2016

Manage and oversee the daily operations of shipping, logistics, and warehouse activities. Develop and implement operational procedures to improve efficiency and productivity. Monitor and report on operational performance metrics.
Ensure compliance with health, safety, and environmental regulations.

Customer Service Manager

JLB International Ltd
01.2008 - 01.2012

Education

Certified Human Resource Leader -

York University
Toronto, ON
01.2023

Masters’ Degree - International Business

Birmingham City University
Birmingham, England
01.2010

Bachelor of Arts - Business Administration

University of Ottawa
Ottawa, ON
01.2005

Skills

  • Organizational development
  • Safety management
  • Team leadership
  • Operations management
  • Presentation skills
  • Project management
  • Process improvement
  • Human Resources

Timeline

Operations Supervisor

Toronto Transit Commission
01.2021 - Current

Transit Operator

Toronto Transit Commission
01.2017 - 01.2021

Operations Manager

JLB International Ltd
01.2012 - 01.2016

Customer Service Manager

JLB International Ltd
01.2008 - 01.2012

Bachelor of Arts - Business Administration

University of Ottawa

Certified Human Resource Leader -

York University

Masters’ Degree - International Business

Birmingham City University