Daneisha Bell
Clermont,FL
Summary
- Motivated server/waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
Keke's Breakfast Cafe
07.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Waitress
Cracker Barrel Old Country Store
10.2015 - 11.2022
- To serve food, drinks, upsell promotions, and to accommodate guests' needs in a courteous and timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Promotional Model/Customer Service/Sales
Diageo MKTG
05.2016 - 06.2019
- Sell Liquor to Promote the company and brand
- Engaged customers with friendly demeanor and extensive product knowledge.
- Promoted and set up sales using communication and marketing abilities.
- Poured samples and demonstrated various features.
- Applied makeup in accordance with clothing style.
Waitress/Hostess/Customer Service
Gators Dockside
03.2014 - 10.2016
- To serve food, drinks, and to accommodate guests needs in a courteous and timely manner
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
AA -
Florida Technical College
Orlando, FL10.2023
Degree -
East Ridge High School
Clermont, FL05.2013
Skills
- Sales
- Upsell
- Active listening
- Adaptability
- Attentiveness
- Conflict resolution
- Decision-making
- Dependability
- Effective communication
- Patience
- Quick thinking
- Reading physical and emotional cues
- Responsiveness
- Timeliness
- Cash Handling
- Order Accuracy
Languages
English
Timeline
Server
Keke's Breakfast Cafe
07.2022 - 09.2023
Promotional Model/Customer Service/Sales
Diageo MKTG
05.2016 - 06.2019
Server/Waitress
Cracker Barrel Old Country Store
10.2015 - 11.2022
Waitress/Hostess/Customer Service
Gators Dockside
03.2014 - 10.2016
AA -
Florida Technical College
Degree -
East Ridge High School