Danel Smith

Provide support to individuals when needed, make sure the individuals are assisted with everyday living actives.

• Assisted residents with activities of daily living, promoting independence and dignity.
• Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
• Improved patient mobility by assisting with physical therapy exercises and ambulation support.

• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Streamlined teller operations for better workflow by implementing time-management strategies.
• Enhanced branch sales through cross-selling bank products and services to customers.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Provide Care when needed to patients ,

• Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
• Ensured safety and well-being of each patient in alignment with care plan.
• Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.

Set Up Medicaid Medical Transportation for recipients to get back and fourth to Medical appointments.

• Streamlined call center processes for improved efficiency and reduced wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Processed customer service orders promptly to increase customer satisfaction.

Assist Patients with healthcare needs and care for patients who are ill or recovering from surgery or disease.

• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Built rapport with patients and families, providing emotional support during difficult times.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Assist patients with basic care (bathing,dressing,cooking,cleaning and assist with everyday activities.

Cash out customers and show them 5 star customer service, keep self and others safe.(clean and neat at all times)

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Prevented loss by vigilantly monitoring potential theft or fraud situations in store
• Ensured compliance with company policies and procedures while processing transactions efficiently.

Cash out customers ,provide a safe and clean environment while making sure customers have a good shopping trip.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.