Danelle Hullenbaugh
Nanty Glo,PA
Summary
Results-driven multi-store supervisor with expertise in customer service, food safety compliance, and team leadership. Proven ability to enhance operational efficiency and maintain high standards in fast-paced retail environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Multi- Store Supervisor
Sheetz
Nanty Glo, PA
09.2023 - Current
- Assisted customers with inquiries and product selections in a fast-paced retail setting.
- Prepare and serve quality food and beverages to customer specifications while following food safety and quality standards.
- Process customer transactions accurately and efficiently while following company policies and procedures for age-restricted products.
- Balanced customer service, food prep, and transactions while restocking and maintaining store organization during busy shifts.
- Restock merchandise and supplies to keep products available and displays well maintained.
- Keep store, kitchen, and dining areas clean, organized, and safe.
- Traveled within the district to support store operations and ensure consistency in service quality.
Hospitality Manager/ Kitchen Manager
Sheetz
Bridgeville, PA
04.2018 - 09.2023
- Led daily store and kitchen operations, ensuring efficient service, food quality, cleanliness and compliance with company and food-safety standards.
- Managed inventory, merchandise, food supplies, waste, and vendor activities to maintain product availability and support cost control.
- Supported recruitment, training, scheduling, and performance management while providing leadership and guidance to store employees.
- Addressed customer questions and concerns while maintaining high standards for customer service, hospitality, and overall store presentation.
- Monitored operational performance, including audits, task completion, shrink, and other processes supporting store profitability.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11-2027
Skills
- Food safety compliance
- Operational performance
- Inventory management
- Team leadership
- Employee training
- Cross-store coordination
- Customer Service
Certification
- ServSafe
Timeline
Multi- Store Supervisor
Sheetz
09.2023 - Current
Hospitality Manager/ Kitchen Manager
Sheetz
04.2018 - 09.2023
Bachelor of Science - Business Administration
Colorado Technical University
Awards & Honors
- President's List