Danelle Lucas
Davenport,IA
Summary
I have over 20 years of food and service industry experience with progressively increasing responsibilities, while adhering to strict company guidelines for quality, service, and cleanliness. This experience provided me with excellent qualifications for any management position. I am looking forward to capitalizing on previous experiences, business operation skills, creative abilities, and strong human resource skills. This resume will not be able to adequately present my enthusiastic attitude, my outstanding organizational and interpersonal skills, or my solid character. If, after reviewing my resume, you would like additional information please feel free to contact me. I look forward to hearing from you.
Overview
31
31
years of professional experience
Work History
Family Caregiver
Self-employed
11.2014 - Current
- Caring for multiple family members
- Maintaining and including all increasing responsibilities of personal homestead and 2 other properties.
Teller Associate
US Bank
11.2013 - 11.2014
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Counted, verified and handled bank deposits and armored car transactions.
- Assisted with training of new tellers on policies and procedures.
- Assisted customers with banking needs and inquiries
Manager
Olive Garden Darden Inc
08.1992 - 08.2013
- Demonstrated respect, friendliness and willingness to help wherever needed
- Self-motivated, with a strong sense of personal responsibility
- Used critical thinking to break down problems, evaluate solutions and make decisions based on financial reports and daily operations
- Adaptable and proficient in learning new concepts quickly and efficiently
- Performed and completed daily operations to exceed customer, team members, and investor expectations
Education
Associate of Applied Science - Law Enforcement
Blackhawk College
Moline, ILAssociate of Science - Accounting, Business Education
Scott Community College
Pleasant Valley, IASkills
- - Hiring, training, retaining, and developing Team members and MIT's to take on bigger roles
- - Tracking of product mixes to determine effectiveness of local marketing strategies and success of new product mixes
- - Controlling and maintaining safe, clean, and healthy atmosphere for all Team members, Guest, and Investors
- - Daily operations of cash handling and product service
- - Purchasing and inventory control
- - Promotion and sales of new products
- - Fostering, motivating and maintaining positive and fun environment
- - Communicating and Leading by Example
Timeline
Family Caregiver
Self-employed
11.2014 - Current
Teller Associate
US Bank
11.2013 - 11.2014
Manager
Olive Garden Darden Inc
08.1992 - 08.2013
Associate of Applied Science - Law Enforcement
Blackhawk College
Associate of Science - Accounting, Business Education
Scott Community College