Danelle ‘Dee’ Karvois

Provided full-time, daily care for six grandchildren, ranging in age and developmental stages. Managed schedules, meals, transportation, school support, and enrichment activities in a nurturing, structured environment. Promoted emotional well-being, learning, and positive behavior through patience, consistency, and strong communication. Demonstrated exceptional multitasking, problem-solving, and time management skills while maintaining a safe and engaging home environment.

Provided technical fiscal support including budget tracking, financial coding, and accounts payable/receivable. Conducted spending analysis using financial statements and cost reports; reviewed and processed expenditures and purchase orders. Resolved vendor and coding issues. Took initiative to lead project management efforts, including the development and implementation of the HMG with Books project—establishing procedures, controls, and program documentation. Identified and addressed data management needs by creating a comprehensive stakeholder database in Excel, improving efficiency and communication across the program.

Program Administrator – Eminent Domain Coordinator

Managed the State of Ohio’s Eminent Domain (ED) program for over three years, overseeing compliance with state and federal ED laws. As the first person in this role, established and continuously refined all related policies, procedures, and performance metrics. Conducted in-depth legal and policy research to evaluate appeals involving agencies such as the Federal Highway Administration and Department of Natural Resources. Drafted formal recommendations and correspondence on behalf of the Agency Director. Served as liaison among appellants, legal counsel, public officials, and the community. Interpreted and communicated complex planning and construction processes. Developed tools to track appeals and performance, including dashboards, scorecards, and statistical reports in Excel. Created and implemented a wide range of technical and non-technical forms and publications to support the program’s effectiveness.

Travel & Administrative Support Specialist

Coordinated travel arrangements for 300+ staff across local, statewide, and national levels. Designed and updated brochures, reports, and dashboards to support internal communications and performance tracking. Created and maintained a customer service database, regularly publishing reports on key metrics. Analyzed staffing, sales, scheduling, and customer data to generate actionable reports. Provided responsive customer service, addressing internal and external inquiries and resolving complaints efficiently.

Managed biennial license renewals for over 8,000 architects and landscape architects, and led the electronic database conversion of 150,000+ records to an internet-based system. Supervised office staff and an investigator, ensuring efficient day-to-day operations and adherence to regulatory procedures. Directed event planning, meeting coordination, travel logistics, and website updates. Developed and implemented a Total Quality Management (TQM) initiative and oversaw Management Information Systems (MIS). Maintained strong customer relations, ensuring service satisfaction and timely resolution of issues. Administered fiscal controls, reconciliations, and audits in accordance with GAAP. Managed comprehensive records policies and oversaw 30,000+ electronic and physical records across multiple locations.

• Experienced and self-motivated professional with a strong sense of personal responsibility and a proven ability to supervise administrative support staff across multiple state agencies. Known for working effectively in fast-paced environments, both independently and as part of a team. Skilled in delegating tasks, ensuring policy compliance, and fostering professional development to maintain efficient office operations. Adaptable and quick to learn new systems and procedures. Recognized for strong verbal and written communication skills, and for providing reliable support and guidance in collaborative settings.