DANELLE H. HANSON

Responsibilities Highlights

• Provides assistance to members of Quality Management, Patient Safety, Infection Control, Risk Management and Hospital Incident Command System teams (HICS).
• Oversees CDPH and The Joint Commission accreditation and certification surveys and implementation of Plan of Corrections.
• Maintains knowledge of new Joint Commission and CMS standards and industry best practices.
• Assesses and evaluates the organization for survey readiness through the performance of tracers.
• Utilizes root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
• Collaborates with leaders on Process Improvement projects by implementing the PDSA method.
• Promotes a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
• Mentors junior staff members by offering guidance on best practices in project management and coordination techniques.
• Develops comprehensive documentation for data quality processes, enabling easy replication of methods and practices.
• Champion data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
• Inputs data and educates other departments in the display of data through the use of spreadsheets, graphs and reporting slides.
• Data gathering, validation, and reporting; leveraging best practices in Microsoft Excel, Word and PowerPoint and Google Products.
• Routine interaction with leaders to address patient satisfaction scores.
• Manages and coordinates multidisciplinary meetings aimed at discussing potential processes improvements in specific cases or situations.
• Interim coverage for Director of Quality, Patient Safety, Infection Prevention and Population Health.
• Just Culture assistance and training for employee base.
• Maintains meeting schedules, prepares and distributes agendas, supporting materials and reports, assures meeting presenters are prepared and scheduled to attend, takes and transcribes meeting minutes.
• Assist the Incident Command Center with any Hospital Incident Command System (HICS) events. During the pandemic, organized and maintained COVID informational documents for the organization along with creating and developing COVID operational and informational documents for the organization as needed.

Highlights

• Quality Department LEAN Project - Successful in assisting the OR team to reorganizing workflows to enable on-time first case of the day starts with an improvement from 49% to 76% average of all providers
• The Joint Commission’s Certification for Total Hip and Knee Replacement and Spine Program - Audit, review and analysis of Total Joint Replacement and Spine Surgery cases to improve patient care and patient outcomes.

Responsibilities

• Project Management including plan procurement, ordering, pick up, routing and distributing project plans
• Office support including drafting, distributing and executing change order requests (CORs), change orders (COs), purchase orders (POs), scope of work exhibits (SOWs), subcontracts, insurance forms, letter of intent (LOIs), project and staff meetings, requests for information (RFIs), invoices, submittals, transmittals, check requests, pay applications, project close out packages (electronic & hard copies), owner request for proposals (RFPs), punch lists and walk-thru, sheet index’s for drawings.
• Project coordination and estimating support including distribution of updated project drawings, bulletins, addendums and deltas
• Liaise with subcontractors for follow ups, bidding, pricing revisions, product submittals, invitations to bid, and insurance certificates
• Maintaining and obtaining new project safety packages
• Creating and organizing RFI logs and submittal logs
• Scheduling new construction support facilities (office trailers, restrooms, hand washing stations, ADA ramps)
• Organizing the proper documents to submit to governmental jurisdictions for project permits
• Ordering products for projects such as Knox Boxes, water delivery, hydrant meters
• Organizing sub proposals for bid analysis
• Filling waste/recycling report required for compliance with governmental regulations

Responsibilities

• Development, execution and enforcement of policies and procedures for food and beverage handling
• Management of all food and beverage production and services
• Marketing planning and execution to support the on-site restaurant and grill
• Leadership and event management for golf and non-golf related events, including banquets and weddings
• Management of guest services to ensure customer satisfaction
• Overseeing physical inventory; including ordering and receiving
• Management of the Golf Pro Shop to support key product and service matters with customers
• Training and tours for all new hires

Responsibilities

• Member of the First Aid Station Team (FAST), responding to patient care such as taking vitals, administering treatments as medical personnel and logging patient past medical history