Organized and dedicated Executive Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Secretary
F&B Hawaii
Remote
11.2015 - Current
Responds to emails and other correspondence to facilitate communication and enhance business processes with clients and vendors
Generates and manages contracts with clients and processed billing and payments
Streamlined scheduling of all events with clients, also ensuring each event is properly staffed and provided with a detailed schedule
Secretary II – Planning and Environmental (P&E)
Honolulu Authority Rapid Transportation - C&C Hon
Honolulu, HI
07.2012 - 03.2015
Generated and updated physical records and digital files to maintain current, accurate and compliant documentation.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Coordinated communications and logistics of internal and external meetings for multiple executives.
Created and modified memorandums and letters, performing research and data collection as necessary to complete special projects.
Updated and organized reports and organizational charts.
Used Contract Management System (CMS) for receiving and processing documents, letters, memos, and reports in accordance with established procedures.
Coordinated safety training meetings regarding how to identify and handle materials found at construction sites.
Managed hectic and complex calendars for multiple Executives and 9 Planners as well as (8) conference rooms and reservations made by entire HART staff and vendors.
Assists Director of Planning, Utilities/Permits and Right of Way with coordinating private Progress Monthly Report Event Meetings for Executives, Mid-Senior level Managers of HART and Federal Transient Administration (FTA).
Assisted Senior Manager with work unit’s budgetary, fiscal or personnel requests.
Coordinated domestic and international travel arrangements for Director of Planning and Senior Level Manager's as well as processing travel expense/reimbursement reports
Answered and prioritized telephone calls and emails to redirect calls and forward emails to appropriate personnel
Secretary I – Project Controls Department
Managed Project Controls Manager (PCM) schedule, coordinated all meetings chaired by PCM (agendas, notifications to invitees, scheduling conference room, meeting minutes, etc.)
Performed administrative duties for entire Project Controls team; maintains weekly timesheets
Formats and proofreads letters and PowerPoint for presentations or other material as required
Managed four conference rooms schedules and reservation request made by HART employees
Production of Monthly Project Report, gathering, analyzing, interpreting and transmitting all pertinent project information from senior-level managers and Executives to Federal Transit Administration, State, City and public in accordance with a critical time frame and at high level accuracy
Tenant Services Coordinator
PM Realty Group
Honolulu, HI
03.2010 - 07.2012
Oversaw receptionist area including greeting visitors and responding to telephone and email request for information.
Designed electronic file systems and maintained electronic and paper files regarding tenant leases and vendor contracts.
Main point of contact and managed engineering staff/janitorial staff/ and contracted vendors to ensure scheduled work was completed to run Class A LEED Certified building.
Manage computer database to ensure specified floors are open or locked off to the public per request of tenants during and after building hours; processed after hours air-conditioning requests; managed contracts with tenants/vendors ensuring vendors work reflect their contracts schedule.
Created and issued building fobs and keys to new tenants of building; Update main contacts for Tenant and Vendor telephone information list; Ensure tenants and vendors had proper certificate of insurance coverage based off contract.
Composed and edited correspondence and memorandums to send out to tenants; prepare, transcribe, compose type, edit and distribute agendas and minutes of staff and building meetings.
Planned large onsite events for building tenants as well as internal and external events and staff trainings including Fire Drill Training with Fire Department
Executive Secretary
Sullivan Estate And SPA Retreat
Haleiwa, HI
06.2009 - 12.2009
Handled all administrative tasks, scheduled international and domestic travel arrangements, answered phones and emails.
Produced company website, slideshows, DVD, and brochures as well as established and maintained relationships with outside hotel magazines and vendors to market facility; handled all media and public relations inquiries.
Accounts Payable, payroll and bookkeeper working with Quicken; filed transient and GE Taxes and created monthly expense reports.
Purchaser of facility décor and equipment needed to upkeep Luxury ambiance
Health Technician Medical Support Assitant GS-4
Veteran Affairs Compensation And Pension Departmen
Honolulu, HI
04.2008 - 05.2009
Managed and maintained all C&P claims for all neighboring Hawaiian island veterans including Guam and Samoa.
Scheduled appointments for neighboring island veterans for evaluation with assigned doctor depending on their claim, including air travel and transportation to and from their home to Oahu.
Review all claims and confidential medical reports from assigned doctors to ensure all information was properly completed to process claim.
File and track all travel documentation such as taxi cab authorization vouchers, traveled miles reimbursement vouchers, and airline ticket travel vouchers.
Completed and filed all new hire paperwork and scheduled all new employee health appointments required for any new hires entering Veteran Affairs organization.
Assisted medical assistant with answering telephone, checking in patients and their vitals, checking mail; as well as filling in for medical assistant when needed.
Head Medical Assistant/Office Manager
Dr. Akita's Women's Center
Mililani, HI
08.2006 - 04.2008
Greeted 20-30 patients daily, prepared them for their exam, took medical histories and vital signs, and assisted during exams
Performed daily medical scheduling, answered phone calls, input information and updated patient electronic medical records
Trainer for all new employees and rotating interns
In-office bookkeeper, review of all patients’ accounts, processed billing with insurance companies and collected balances and copays with patients; coordinated inventory orders of office and medical supplies
Collected lab specimens and performed basic test, filled out paperwork for patients to visit other labs or doctors to ensure proper care
Education
Associates Degree -
Heald College
10.2006
Skills
Teamwork and Collaboration
Healthy and Safety Management
Client Relationship Building
Confidentiality Understanding
Document and File Management
Verbal and Written Communication
Business Correspondence
Report Writing
Meeting Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Secretary
F&B Hawaii
11.2015 - Current
Secretary II – Planning and Environmental (P&E)
Honolulu Authority Rapid Transportation - C&C Hon
07.2012 - 03.2015
Tenant Services Coordinator
PM Realty Group
03.2010 - 07.2012
Executive Secretary
Sullivan Estate And SPA Retreat
06.2009 - 12.2009
Health Technician Medical Support Assitant GS-4
Veteran Affairs Compensation And Pension Departmen