Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danellys Cruz

Riverview,FL

Summary

Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service. Adheres to medical records policies and procedures to comply with HIPAA regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

EMPI REMEDIATION SPECIALIST

E4 Services
12.2019 - Current
  • Identified thousands of duplicate medical records in multiple hospitals’ EMR systems.
  • Knowledgeable in various EMR databases such as EPIC, Cerner, STAR, MEDITECH, OnBase, One Content, Power Chart, Sorian, and ECW.
  • Utilized critical thinking to support the integrity of source system databases and EMPI through remediation (merge/link decisions) of duplicate data.
  • Produced and mitigated potential account overlays.
  • Maintained productivity logs.
  • Maintained and exceeded established productivity standards.
  • Reported task completion and errors made as required by EMPI manager
  • Acts as a resource to team members to carry out related tasks.

CLIENT SERVICE REPRESENTATIVE

CIOX HEALTH, Health Information Managment
04.2019 - 11.2019


  • Received incoming requests for information and responded to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries.
  • Filtered, examined, and highlighted pertinent data to facilitate processing.
  • Validated requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
  • Completed release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations
  • Utilized databases such as Cerner and Healthsource to accurately complete release of information request.
  • Performed quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Validated Subpoenas for medical records, attorney, insurance, audits, and patient personal medical request requests effectively.
  • Performed quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Provided excellent customer service by being attentive, respectful and professional at all times; insured understanding of customer request.
  • Working knowledge of the current state laws regarding fee structure, and HIPAA regulations as well as facility policies and procedures in regard to release of information.
  • Maintained confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal.
  • Ability to adapt to change and respond to difficult and challenging situations in a professional manner.
  • Accurately and efficiently utilize a computer for data input, retrieval of data and all other tasks associated with release of information services and time reporting.

RECEPTIONIST/ MEDICAL RECORDS

Preferred Injury Physicians
10.2018 - 01.2019
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Protected patient confidentiality, making sure protected health information was secured.
  • Answered telephone calls regarding medical record questions in a friendly and knowledgeable manner.
  • Processed and obtained accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines.
  • Updated computer system, keeping records accurate, to reflect any changes when releasing patient information.
  • ·Filed medical reports including lab, correspondence, etc., in proper order following office guidelines.
  • Verified insurance
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
  • Distributed forms and paperwork to patients and then checked them over to ensure that required fields are completed appropriately.
  • Scheduled and confirmed patient appointments according to company policies.
  • Maintained strictest confidentiality; adhering to all HIPAA guidelines/regulations.
  • Prepared patients for the chiropractic physician’s care
  • Proficient in utilizing CHIROTOUCH database.

MEDICAL RECORDS CLERK INTERN

Solaris HealthCare
05.2017 - 06.2017
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Maintained patient records in compliance with security regulations.
  • Verified accuracy of patient information in medical records.

180 hours of administrative practicum in a skilled nursing facility

• Scanned and uploaded thousands of loose documentations into patient’s electronic medical records.

• Purged medical records according to company policies.

• Audited records for accuracy.

• Interacted and communicated easily with department personnel and public.

• Reviewed medical record for completeness.

• Input data into computer programs and filing systems.

• Created new physical and computer-based files.

UNIT SUPPLY SPECIALIST

US Army
01.2009 - 08.2012
  • Oversaw supply requests, accountability, and receipts.
  • Completed regular inventory counts of equipment on book for unit.
  • Used comprehensive inventory management system to reduce overages and shortages.
  • Prepared detailed reports on unit inventory and expenditures to inform senior personnel.

· Prepared and maintained organizational supply records and forms, received and inspected inventories for future deliveries with high accuracy.

  • Maintained accountability and serviceability of thousands of dollars’ worth of military weapons sensitive equipment with no losses.
  • ·Oversaw supply requests, accountability and receipts worth thousands of dollars.
  • Completed annual and semiannual inventory counts of all equipment on book for the unit.
  • Maintained automated system for tracking group supplies and equipment.
  • Administered supply chain application using Property Book Unit Supply Enhanced (PBUSE).

Education

Associate of Applied Science - Health Information Technology

Valencia College
Orlando, FL
04.2019

Skills

  • Electronic Master Patient Index
  • EPIC EMR
  • Cerner EMR
  • MEDITECH EMR
  • Power Chart EMR
  • HIPAA Compliance
  • Document Scanning
  • Medical Record Safeguarding
  • Medical Release of Information ROI
  • Records Management
  • Patient Health Information Access
  • Data Entry
  • EMR Systems
  • Medical Records and Documentation
  • Patient Privacy
  • HIPAA Regulations
  • Medical Records Management
  • Maintaining Confidentiality
  • Electronic Patient Medical Record
  • HIPAA Regulations
  • Medical Records Management
  • Maintaining Confidentiality
  • Electronic Patient Medical Record

Languages

Spanish
Native or Bilingual

Timeline

EMPI REMEDIATION SPECIALIST

E4 Services
12.2019 - Current

CLIENT SERVICE REPRESENTATIVE

CIOX HEALTH, Health Information Managment
04.2019 - 11.2019

RECEPTIONIST/ MEDICAL RECORDS

Preferred Injury Physicians
10.2018 - 01.2019

MEDICAL RECORDS CLERK INTERN

Solaris HealthCare
05.2017 - 06.2017

UNIT SUPPLY SPECIALIST

US Army
01.2009 - 08.2012

Associate of Applied Science - Health Information Technology

Valencia College
Danellys Cruz