Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Danelys Leal Padron

West Plam Beach,FL

Summary

Dynamic Pharmacy Technician with proven expertise at Access Care Pharmacy, excelling in medication dispensing and insurance billing. Recognized for enhancing workflow efficiency and fostering patient confidentiality. Adept at problem-solving and delivering exceptional customer service, contributing to increased pharmacy productivity and client satisfaction.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Access Care Pharmacy
04.2018 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Pharmacy Technician

Fedco Pharmacy
01.2017 - 11.2017
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.

Sales Manager

Antoello Shoes
02.2013 - 11.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Pharmacy Technician - Pharmacy

Mci Institute of Technology
West Palm Beach, FL
03-2014

Bacheloor - Turism

Camilo Cienfuegos
Cuba
05-2011

High School

Karl Marx
Cuba
03-2006

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Pharmacy Technician

Access Care Pharmacy
04.2018 - Current

Pharmacy Technician

Fedco Pharmacy
01.2017 - 11.2017

Sales Manager

Antoello Shoes
02.2013 - 11.2016

Pharmacy Technician - Pharmacy

Mci Institute of Technology

Bacheloor - Turism

Camilo Cienfuegos

High School

Karl Marx

Similar Profiles

CREATE PROFILE