Danelys Leal Padron
West Plam Beach,FL
Summary
Dynamic Pharmacy Technician with proven expertise at Access Care Pharmacy, excelling in medication dispensing and insurance billing. Recognized for enhancing workflow efficiency and fostering patient confidentiality. Adept at problem-solving and delivering exceptional customer service, contributing to increased pharmacy productivity and client satisfaction.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Access Care Pharmacy
2601 S Military Trail Wpb Fl 33415
04.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
Fedco Pharmacy
Palm Beach
01.2017 - 11.2017
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Sales Manager
Antoello Shoes
Wellington
02.2013 - 11.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Pharmacy Technician - Pharmacy
Mci Institute of Technology
West Palm Beach, FL03-2014
Bacheloor - Turism
Camilo Cienfuegos
Cuba05-2011
High School
Karl Marx
Cuba03-2006
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Pharmacy Technician
Access Care Pharmacy
04.2018 - Current
Pharmacy Technician
Fedco Pharmacy
01.2017 - 11.2017
Sales Manager
Antoello Shoes
02.2013 - 11.2016
Pharmacy Technician - Pharmacy
Mci Institute of Technology
Bacheloor - Turism
Camilo Cienfuegos
High School
Karl Marx