Danero Skugstad
Mesquite,NV
Summary
Compassionate and energetic professional with a track record of providing excellent customer service, payment processing, and record keeping. Seeking to transition into the medical billing field with an entry-level medical billing position where I can apply my attention to detail, and commitment to accuracy to support efficient operations in the healthcare field. Proficiencies: MS Word; MS PowerPoint; Typing Speed: 28 WPM Skills: Written and verbal communication; Problem solving skills; Time management skills; Attention to detail; Team player Honors/Awards: Ultimate Medical Academy Honor Roll
Overview
2
2
years of professional experience
Work History
Front Desk Clerk
Mesquite Gaming
10.2022 - 11.2024
- Greeted and and provided guests with friendly and professional customer service during check-in and check-out
- Processed hotel reservations, cancellations, and room changes using their LMS system
- Verified guests identification along with their method of payment
- Answered multi-line phones and responded to guest inquiries such as hotel amenities, casino services, and local attractions in Mesquite
- Resolved guest concerns or complaints and ensured a positive guest experience
- Issued room keys and explained hotel policy, check-out times, and property information
- Maintained accurate guest information and updated guest records in the system
- Coordinated with housekeeping and maintenance to ensure rooms were equipped and ready to go
- Balanced cash drawer and completed an audit for the night auditor
- Maintained a clean and organized front desk area
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01-2026
Skills
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Microsoft office
- Hospitality services
- Cash handling
- Time management
- Customer service
- Problem-solving skills
- Multi-line phone systems
- Safety and security procedures
Timeline
Front Desk Clerk
Mesquite Gaming
10.2022 - 11.2024
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy