Lila Campbell-Gardener
New York,NY
Summary
Experienced operations leader prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vice President of Operations, Clinical
Summit Health
07.2016 - Current
- Developed and executed strategic plans to drive revenue growth, resulting in an increase in productivity and revenue
- Built and maintained strong relationships with key stakeholders including executives, vendors, colleagues and staff
- Collaborated with cross-functional teams including finance management, marketing, and revenue cycle management to align development efforts with business objectives
- Implemented best practices for code review processes, resulting in improved code quality and successful accreditation for procedural and surgical suites, in addition to our Urgent Care Centers
- Managed a team of 12 Clinical Nursing Directors, overseeing multi-specialty departments, providing mentorship, guidance, and performance evaluations
- Negotiated contracts with external vendors for equipment and services needed for patient care and service
- Evaluated emerging technologies for potential integration into existing systems or future projects
- Ensured compliance with industry standards and regulations throughout the development process
- Established KPIs (Key Performance Indicators) for the development team to measure progress towards goals
- Improved overall team efficiency by implementing streamlined workflows
- Optimized application performance through thorough testing procedures
- Increased team, staff and physician engagement by implementing enhancements based on user feedback
- Drove continuous improvement efforts through regular retrospective discussion
- Developed and maintain policies and workflows to safeguard patients and the practice
Education
MBA - Business Administration And Management
Iona University
New Rochelle, NY05.2018
Skills
- Management
- Organizational skills
- Leadership
- Microsoft Word
- Supervising experience
- Process Improvement
- Change Management
- Microsoft Excel
- Six Sigma
- Analysis skills
- Team Management
- Project Management
- Strategic Planning
- Mentoring
- Customer service
- Contract Negotiation
- Risk Management
- Computer skills
- Profit & Loss
- Budgeting
- Strategic planning and execution
- Organizational development
- Cost analysis and savings
- Business development
- Succession planning
- Operations oversight
- Budget control
Personal Information
- Title: Vice President of Clinical Operations, RN, MBA
- Work Permit: Authorized to work in the US for any employer
Certification
- New York State License Professional Registered Nurse since 2007
- Postgraduate Certification in Health Care Management
- BLS/ACLS active certifications
Postgraduate Certificate in Health Care Management
- Vice president of Clinical Operations-2023-present (Summit Health, formerly Westmed Medical Group)
- Senior Clinical Director of Nursing and Clinical Operations-2021-2023 (Summit Health, formerly Westmed Medical Group)
- Clinical Director-2016-2021 (Westmed Medical Group)
- Nursing Administrator/Supervisor-2013-2016-Montefiore New Rochelle Hospital, formerly Sound Shore Hospital
Timeline
Vice President of Operations, Clinical
Summit Health
07.2016 - Current
MBA - Business Administration And Management
Iona University
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