Summary
Overview
Work History
Education
Skills
Timeline
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DaNesha Stacey

Peoria,IL

Summary

Dynamic leader and former Small Business Owner with a proven track record in surpassing operational goals through strategic business planning and development. At Barracks Cater Inn, enhanced customer satisfaction and achieved consistent growth. Skilled in team leadership and complex problem-solving, demonstrating adaptability and a results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Individual Contractor

Self-employed
10.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Small Business Owner

Self-employeed
09.2017 - 10.2023
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Ensured compliance with all regulatory requirements, avoiding penalties and fines.

Line Cook/Event Caterer

Barracks Cater Inn
05.2014 - 07.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.

Education

Associate of Applied Science - Business Management/ Hospitality

Illinois Central College
East Peoria, IL
05.2014

Skills

  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Business Development
  • Customer Service
  • Positive Attitude
  • Attention to Detail
  • Multitasking
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Work Planning and Prioritization
  • Task Delegation

Timeline

Individual Contractor

Self-employed
10.2023 - Current

Small Business Owner

Self-employeed
09.2017 - 10.2023

Line Cook/Event Caterer

Barracks Cater Inn
05.2014 - 07.2017

Associate of Applied Science - Business Management/ Hospitality

Illinois Central College

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DaNesha Stacey