Danesha Williams
Gonzales,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Internal Auditor
Window World
11.2022 - Current
- Documented recommendations to improve internal controls.
- Recommended new methods to improve internal controls and operating efficiency.
- Investigated discrepancies discovered during auditing process.
- Performed strategic planning, execution and finalization of audits using data analytics and critical thinking skills.
- Created and delivered risk management presentations to key decision-makers.
- Prepared working papers, reports and supporting documentation for audit findings.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Resolved discrepancies in data entry activities for accurate, complete jobs..
- Entered data into various computer systems accurately using Microsoft Office Suite.
Operations Manager
Men's Wearhouse
06.2019 - 11.2022
- Supervised daily operations by directing customer service, inventory and sales operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced operational risks while organizing data to forecast performance trends.
Data Entry Clerk
Quality Inn and Suites
05.2016 - 07.2019
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Analyzed current data records to provide detailed reports.
- Verified accuracy of data entered into system to produce error-free reports.
- Organized, sorted, and checked input data against original documents.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Coded and processed applications into required electronic formats.
Education
Bachelor's in Business Administration -
Alcorn State University
Lorman, MS05.2014
Diploma in Advanced Academic Core -
Blytheville High School
05.2008
Skills
- Front Office
- Scheduling
- Payroll
- Inventory Control
- Staff Training
- Human Resources
- Excellent telephone etiquette
- Daily Reporting
- Audit Management
- Team Building and Leadership
- Detail Oriented
- Ability to Learn Quickly
- Employee Management
- Accounting Principles
- Project Management
- Data Analytics
- Microsoft Office Suite
Additional Information
Professional Skills Teaching: Intermediate Computer Skills: Expert Organizational Skills: Expert Problem Solving Skills: Expert Cashier: Expert Sales: Advanced Customer Service Skills: Expert Microsoft Office: Expert
Personal Information
Willing To Relocate: Anywhere
Timeline
Internal Auditor
Window World
11.2022 - Current
Operations Manager
Men's Wearhouse
06.2019 - 11.2022
Data Entry Clerk
Quality Inn and Suites
05.2016 - 07.2019
Bachelor's in Business Administration -
Alcorn State University
Diploma in Advanced Academic Core -
Blytheville High School