Danessa Saxon
Ennis,TX
Summary
Detail-oriented professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Owner
The Massage Studio
Ennis, TX
06.2024 - Current
- Implemented plans and controlled budgets for progress oversight.
- Maintained well-stocked inventory through consistent assessment and replenishment.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Executed comprehensive opening, closing, and shift change tasks daily to uphold operational standards.
- Oversaw budgeting and financial management.
- Managed inventory quantities and initiated new orders to maintain adequate stock levels.
- Implemented successful business strategies to increase revenue and target new markets.
- Created marketing campaigns to attract new customers.
- Developed strategic plans to increase profitability and efficiency.
- Set pricing structures according to market analytics and emerging trends.
- Researched new products and therapy modalities to increase service offerings.
- Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
- Restocked products and maintained treatment rooms for professional appearance and sanitization.
- Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
- Personalized massage services to craft customized sessions.
- Ensured compliance with local, state, and federal regulations regarding massage therapy practice.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Maintained impeccable records for business administration and financial management purposes.
- Maintained clean and organized work environment, ensuring all equipment and supplies were sanitized according to health standards.
- Adhered strictly to all state laws governing massage therapy practice.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
- Managed scheduling and appointments using various software platforms to ensure efficient time management.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Massage
Hands On Therapy Schools
Mesquite, TX03-2008
High School Diploma -
Ennis High School
Ennis, TX05-1997
General Studies
Navarro College
Waxahachie, TXSkills
- Social media control
- Crisis management
- Financial management
- Profit and loss
- Digital transformation
- Verbal and written communication
- Marketing
- Documentation preparation
- Strong vocabulary
- Excellent grammar
- Microsoft office expertise
- Work independently
- Team player attitude
- Document scanning
- Proofreading & editing
- Stress management techniques
- Physical power
- Anatomy
- Trigger point therapy
- Reflective listening
- Customer needs assessment
- Client retention
- Relationship building and management
Certification
- LMT 106100
Languages
English
Professional
References
References available upon request.
Timeline
Owner
The Massage Studio
06.2024 - Current
Massage
Hands On Therapy Schools
High School Diploma -
Ennis High School
General Studies
Navarro College
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