Daneth Ly
Minneapolis,MN
Summary
Dependable Assistant Manager bringing management experience and a willingness to take on added responsibility to meet company expectations. Highly responsible, organized and self-motivated team player with a strong work ethic and advanced complex problem solving skills.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Panda Express
Bloomington, MN
02.2010 - Current
- Handle understaffing and administering disciplinary procedures.
- Organize, lead staff orientation and training to promote collaboration.
- Create orders, count inventory and
create schedules. - Recruit and establish a cohesive team focused on customer service.
- Handle official store and health department documents & invoices.
- Ensure the safety of guests through training and execution of food safety and restaurant safety standards and guidelines.
- Open and close restaurant.
Assistant Manager/Customer Service
Dragon Stars Supermarket
Saint Paul, MN
08.2007 - 05.2010
- Provided excellent customer support by greeting customers and maintain good customer relations.
- Handled and resolved customer related complaints.
- Maintained a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.
- Oversaw weekly and daily inventory control and
processed orders to ensure product availability.
Sales Associate & Customer Service Support Member
Kohls Department Store
Maple Grove, MN
03.2006 - 06.2007
- Handled or resolved customer problems or requests, and provided professional assistance as needed.
- Prepared and changed price accordingly
to reflect sale price or special promotion - Managed merchandise inventory before and after shift with report write up for shift supervisor
- Fulfill the company defined customer experience by being a friendly, available, customer focused, excited team member
Education
MBA - Management
National American University
Rapid City, SD2013
BBA - undefined
National University Of Management
2005
Skills
- Proactive
- Multi-Task
- Motivating Team Leader
- Exceptional Listener & Communicator
- Goal Driven
- Resourceful Team Player
- Organized
- Teaching & Training Skills
Timeline
Assistant Manager
Panda Express
02.2010 - Current
Assistant Manager/Customer Service
Dragon Stars Supermarket
08.2007 - 05.2010
Sales Associate & Customer Service Support Member
Kohls Department Store
03.2006 - 06.2007
BBA - undefined
National University Of Management
MBA - Management
National American University