Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Danetia Hardin

Waterford

Summary

Professional driver skilled in safe and efficient vehicle operation, navigation, and customer service. Known for strong team collaboration and adaptability to changing needs. Reliable in meeting deadlines and delivering results. Skilled in route planning, vehicle maintenance, and adhering to safety protocols. Trusted and dependable with excellent communication and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Professional Driver

Durham Transportation/ First Student Transportation
08.2022 - 06.2025
  • Operated school bus safely, adhering to all traffic regulations and safety protocols.
  • Conducted daily vehicle inspections, ensuring compliance with safety standards and operational readiness.
  • Managed student behavior during transportation, fostering a respectful and safe environment.
  • Maintained accurate records of daily routes, incidents, and vehicle maintenance logs for accountability.
  • Assisted special needs students in boarding and disembarking the bus safely, demonstrating empathy and patience.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Shift Supervisor

Peas And Carrots Hospitality
08.2020 - 10.2021
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Coordinated staff schedules, optimizing workforce allocation for peak efficiency.
  • Managed inventory control, maintaining accurate stock levels and reducing waste.
  • Facilitated communication between shifts, ensuring seamless handovers and operational continuity.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.

Front Desk

The Lodge at Five Oaks
05.2019 - 03.2020
  • Supervised front desk operations, enhancing guest satisfaction through efficient service delivery.
  • Trained new staff on night auditing procedures and customer service protocols to ensure operational consistency.
  • Managed night audit processes, ensuring accurate financial reporting and compliance with hotel standards.
  • Developed improved check-in/check-out procedures, increasing efficiency during peak operational hours.
  • Set up and entered financial data into spreadsheets using Microsoft Excel.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supervised daily cleaning operations, ensuring adherence to safety and quality standards.


Food service worker

Aramark
08.2016 - 06.2017
  • Prepared and served food items in compliance with safety and sanitation standards.
  • Assisted in inventory management, ensuring accurate stock levels for efficient operations.
  • Trained new staff on food service protocols and best practices for customer service.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.
  • Chopped or prepared ingredients and cooked food items for meals.

Overnight Customer Service Associate

Walmart
08.2016 - 01.2017
  • Cash Handling, stock and inventory, customer service

Customer Service Rep

ACT Call Center
03.2016 - 07.2016
  • Take customer Calls for Bank of America, assist with any issues regarding accounts

Intake Specialist

800 Zero Debt
03.2015 - 10.2015
  • Attain required metrics for potential customers, educate callers on debt mediation, qualify potential clients for programs

Team Member

Silver Shores Banquet Hall
09.2014 - 01.2015
  • Maintained a clean and organized work environment, promoting safety and productivity standards.
  • Monitored inventory levels, ensuring timely restocking of supplies and minimizing shortages.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coordinated logistics for diverse events, ensuring seamless execution and client satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma - International studies endorsements

Martin Luther King Jr. Senior High School
06.2005

ACFEF Certification - Culinary

Dorsey School of Culinary Arts
Roseville, MI

Skills

  • Effective organizational skills
  • City and non-city driving
  • Class B license
  • Passenger transportation
  • Problem-solving
  • Customer service
  • Excellent communication

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Exploring various forms of art, such as music, painting, and DIY, to nurture creativity and personal growth
  • Camping
  • Gardening
  • Avid Reader
  • Road Trips

Timeline

Professional Driver

Durham Transportation/ First Student Transportation
08.2022 - 06.2025

Shift Supervisor

Peas And Carrots Hospitality
08.2020 - 10.2021

Front Desk

The Lodge at Five Oaks
05.2019 - 03.2020

Food service worker

Aramark
08.2016 - 06.2017

Overnight Customer Service Associate

Walmart
08.2016 - 01.2017

Customer Service Rep

ACT Call Center
03.2016 - 07.2016

Intake Specialist

800 Zero Debt
03.2015 - 10.2015

Team Member

Silver Shores Banquet Hall
09.2014 - 01.2015

High School Diploma - International studies endorsements

Martin Luther King Jr. Senior High School

ACFEF Certification - Culinary

Dorsey School of Culinary Arts

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