Danette B. Chavez
Aurora,Colorado
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Dedicated and hardworking with internal drive to deliver excellence with a keen eye to detail and time management. Tactical team builder who strives to deliver fundamental treatment options, compassion, and transformation.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Manager of Corporate Partnerships
University of Colorado Hospital
09.2014 - Current
- Manage daily functions of Pavilion Health involving Executive Health Program, and Patient Coordinated Services
- Correspond with other areas of the hospital to accommodate a unique patient experience
- Development of corporate partnerships, to include Kroenke Sports & Entertainment, Denver Center of Performing Arts and Anschutz Entertainment Group
- Monitor and maintain revenue, while supporting the foundations and build out of financial forecast
- Innovate and coach staff to develop employee growth, expansion of practice into a modernized concierge practice, implementing placement of first clinical staff member
- Maintain corporate contracts including onboarding, Perform annual pricing reviews and marketing of brand functionality
- Oversee communication of proper fee schedules, and self-pay estimates
- Coordinate care of international patients, remote second opinions and collect proper currency of secured agreements
- Identify opportunities to decrease A/R and improve point –of-service collections
Health Care Account Specialist
University of Colorado Hospital
04.2011 - 08.2014
- Revenue Cycle specialist patient billing and hospital inquiries
- Specialized reporting for all payor types while adhering to hospital guidelines
- Maintain a knowledge of Federal, State, and local billing regulations
- Compliance discrepancies research and review clinical charts and physician notes
- Evaluate and respond to billing disputes and evaluate cases to determine risk management escalation for quality-of-care review
- Reprioritize responsibilities as needed to assist with special projects and deficiencies within the revenue cycle
- Played an integral role in EPIC go live, throughout five hospitals and multiple rural clinics including emergency care
- Worked as a liaison between third party collections, self-pay vendors, and court correspondent bad debt
- Reviewed and approved hospital charity applications
- Additional financial counseling obligations include preparing statements, payment plans, itemized statements, aging report, and claims review
Care Team Assistant
University of Colorado Hospital
04.2010 - 03.2011
- Patient Support and customer service Specialist
- Performed patient registration functions, including procedures, and diagnostic testing
- Obtained authorization for admissions, pre-certifications, outpatient surgery and verified coverage for qualifying visits
- Used organizational and time management skills to complete registrations efficiently while maintaining a high level of customer service for patients, visitors, and colleagues
Education
Master of Arts - Human Services Counseling Addictions Recovery
Liberty University
Lynchburg, VA01.2021
Bachelor of Science - Healthcare Administration & Management
University of Phoenix
Tempe, AZ11.2018
Associate of Arts - Healthcare Administration
University of Phoenix
Tempe, AZ06.2015
Skills
- Revenue cycle management
- Medical terminology
- Typing
- Organization
- Written communication
- Verbal communication
- Epic Ambulatory
- MS Office Suite
- Power BI
- Administration
- Collaborative skills
- Best practice standards
- Medical coordination
- Community service
- Accounts payable
- Accounts receivable
- Financial counseling
- Crisis intervention
- Charity endorsement
- Cost estimation
- Budgeting
- Team coordination
- Project oversight
- Management
- Marketing
- Philanthropic prospect
- HIPAA training
- PHI training
- Client relationship management
- Operations management
- Issue resolution
Certification
- BLS Certification, 06/30/24
- Certified Phlebotomist, 2024
- Certification in Health Care Management, University of Phoenix, 2017
- Certified Addictions Counselor Level I, In progress, 06/01/22
- Sex Offender Management Board (SOMB) Certificate of Completion, 06/30/19
Professional Development
- Member, Alumni Association UOP
- Medical Coordinator 9 Health Care Fair
- Notary, State of Colorado
- Volunteer Engagement Coalition of Criminal Justice
- Future Business Leaders of America
- Leadership Recognition
Timeline
Business Manager of Corporate Partnerships
University of Colorado Hospital
09.2014 - Current
Health Care Account Specialist
University of Colorado Hospital
04.2011 - 08.2014
Care Team Assistant
University of Colorado Hospital
04.2010 - 03.2011
Bachelor of Science - Healthcare Administration & Management
University of Phoenix
Associate of Arts - Healthcare Administration
University of Phoenix
- BLS Certification, 06/30/24
- Certified Phlebotomist, 2024
- Certification in Health Care Management, University of Phoenix, 2017
- Certified Addictions Counselor Level I, In progress, 06/01/22
- Sex Offender Management Board (SOMB) Certificate of Completion, 06/30/19
Master of Arts - Human Services Counseling Addictions Recovery
Liberty University
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