I possess over 20 years in customer service and management experience and strive to always demonstrate the highest level of professionalism. I am able to handle a high volume of customer calls in a fast-paced environment, require minimal supervision, and am sure to always deliver high quality service. I offer excellent listening skills as well as excellent oral and written communications. I am also very comfortable with interacting on all levels within an organization and with the public. I am proficient in solving problems as well as negotiations skills and will provide an efficient independent decision-making ability, when necessary.