Danette Lane
Pleasant Grove,UT
Summary
Dynamic and results-driven phlebotomist and Lab assistant with extensive experience at IU Health and Intermountain Medical Center, excelling in high-pressure environments. Proven expertise in ultrasound IV insertion and specimen processing, enhancing lab turnaround times by 70%. Recognized for exceptional teamwork and leadership skills, consistently delivering quality patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
ED Phlebotomist and CCT
Intermountain Medical Center
Salt Lake City, UT
08.2024 - Current
- Placed over 100 IVs per shift at the top Level 1 trauma centers in Utah.
- Set IVs for all patients entering the main Emergency Department, drawing labs, including blood cultures, wound cultures, CSF, body fluids, and swabs.
- Attended all trauma activations to ensure proper and adequate access, with timely lab draws and iStat results within the first 10 minutes.
- Inserted large-bore IVs (16g, 14g, and 12g) for massive transfusion protocols, and critical trauma cases.
- Certified in EJ and Ultrasound IV techniques.
- Supported physicians during special procedures, such as arterial punctures, lumbar punctures, blood patches, and blood transfusions.
- Responded to all Stroke 1, STEMI, and walk-back activations.
- Direct contact between the ED and Central Lab worked collaboratively with the specimen processing manager, supervisors, and team. Created a chat between the ED, Processing, and Exception Handling, which improved turnaround times on ED samples by 70%, and quickly solved issues with sample errors, STAT add-ons, and pending log management.
Team Lead-Central Processing and Phlebotomy
IU Health
Indianapolis, IN
04.2023 - 06.2024
- Led a team averaging 30 members across multiple shifts, processing over 350,000 specimens monthly from more than 200 clients.
- Trained new staff on essential processes to ensure operational consistency.
- Identified and implemented process enhancements to boost efficiency across workflows.
- Supported management in strategizing future projects and initiatives.
- Operated advanced computer-interfaced equipment and robotics for laboratory tasks.
- Assisted management in establishing measurable team goals, and effectively monitoring progress.
Laboratory Assistant II and Phlebotomist
IU Health University Hospital
Indianapolis, IN
05.2021 - 04.2023
- High-volume outpatient lab, averaging 200 to 300 patients a day. Successful with difficult patients, with an abundance of experience in pediatric blood draws from day-old infants and up.
- Requested by name for special needs patients, burn victims and current/recovering intravenous drug users
- Created test and validation setups for components, subsystems, and machine levels.
ER Phlebotomist
Southeast Georgia Health System
Brunswick, GA
02.2022 - 06.2022
- Collected blood samples averaging 120 patients per shift, maintaining a consistent patient flow. (Hospitalized inpatient setting, ER, ICU, senior care centers, maternity, and throughout the hospital.)
- Directed activities of the phlebotomy department.
- Monitored logs to verify adherence to draw and testing schedules.
Dental Assistant
Deldar And Deldar Dental
Noblesville, IN
01.2020 - 06.2021
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Maintained master calendar and scheduled new appointments based on provider availability.
Health Insurance Agent
Bankers Life
Indianapolis, IN
04.2018 - 01.2021
- Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action for uninsured clients.
- Processed changes in insurance policies, and periodically reassessed client needs.
Customer Service and Retention
GEICO
Macon, GA
05.2016 - 08.2017
- Promoted customer retention by using exceptional interpersonal skills.
- Achieved top satisfaction, retention, and referral rankings on a consistent basis.
- I was awarded and acknowledged for achieving top performer status in the entire service center multiple times.
Education
Certificate - Critical Care Technician
University of Utah
Salt Lake City, UT04-2025
Basic and Advanced Life Support -
American Red Cross
Salt Lake City, UT09-2024
Certificate - Certified Phlebotomy Technician
Indianapolis School Of Phlebotomy
Indianapolis, IN02.2021
Skills
- Ultrasound IV insertion certification
- EJ insertion trained
- Specimen processing
- Epic, MediTech, and Cerner trained
- Sunquest and FirstNet operations
- ALS and BLS certification
- Trauma certified
References
References available upon request.
Timeline
ED Phlebotomist and CCT
Intermountain Medical Center
08.2024 - Current
Team Lead-Central Processing and Phlebotomy
IU Health
04.2023 - 06.2024
ER Phlebotomist
Southeast Georgia Health System
02.2022 - 06.2022
Laboratory Assistant II and Phlebotomist
IU Health University Hospital
05.2021 - 04.2023
Dental Assistant
Deldar And Deldar Dental
01.2020 - 06.2021
Health Insurance Agent
Bankers Life
04.2018 - 01.2021
Customer Service and Retention
GEICO
05.2016 - 08.2017
Certificate - Critical Care Technician
University of Utah
Certificate - Certified Phlebotomy Technician
Indianapolis School Of Phlebotomy
Basic and Advanced Life Support -
American Red Cross