Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Danette Mason
Bullhead City,AZ
Summary
Overview
29
years of professional experience
Work History
Palo Verde Meadows Bullhead City, Arizona
Grounds Supervisor
10.2023 - 05.2024
Job overview
- Supervised the maintenance of grounds and gardens, including mowing, pruning, trimming and weeding.
- Inspected turf areas for pests and diseases, implemented corrective action as needed.
- Scheduled staff to ensure adequate coverage for groundskeeping tasks.
- Monitored irrigation systems to maintain water efficiency and quality of plantings.
- Ensured that all safety regulations were met when handling hazardous materials or operating equipment.
- Maintained records of work performed on grounds, including costs associated with labor and supplies.
- Coordinated large-scale projects such as tree removals or installations with outside vendors.
- Ordered supplies necessary for grounds maintenance activities in a timely manner while staying within budget constraints.
- Responded quickly to customer complaints about conditions on the property.
- Researched best practices for lawn care operations in order to maximize efficiency while minimizing cost.
- Mowed lawns and trimmed grass around sidewalks, flower beds and walls.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Moved leaves and grass clippings using leaf blower.
- Transported mulch, soil and sand using shovel and rake.
- Pruned trees and bushes to improve visibility and shape.
- Delegated work to staff, setting priorities and goals.
- Delegated daily landscaping tasks for installations, repairs and regular maintenance.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Guided lawn service team members in proper application of lawn fertilizers and insecticides.
B&B welding and fabricatingBullhead City, Arizona
Fiber Optic Technician
11.2020 - 09.2023
Job overview
- Installed handholes and small vaults
- Troubleshot and repaired fiber optic installation
- Provided technical support to customers regarding their fiber optic needs.
- Assisted with the development of new technologies related to fiber optics.
- Ensured that safety standards were met during installation processes.
- Worked with other technicians as part of a team on large projects.
- Organized and coordinated resources required for successful completion of jobs.
- Monitored progress reports and documented results from each job site visit.
- Provided training to personnel on proper use of tools and techniques related to fiber optics.
- Installed outside plant fiber optics in manhole and telco boxes.
- Used Render to document and report on completed work.
- Communicated with customers to access work areas and explain work.
- Handled multiple simultaneous deployment projects against strict deadlines.
Canyon walk Apartments Bullhead City, Arizona
Leasing Agent
12.2020 - 05.2021
Job overview
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Monitored rent collection activities and pursued delinquent accounts.
- Performed administrative duties such as filing paperwork and updating databases.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Analyzed market trends to determine competitive rents for each unit type.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Checked rental eligibility by following company's verification process.
- Escalated critical issues to property manager to deliver immediate resolution.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Received rent payments and tracked transactions in accounting software.
Riverside CasinoLaughlin , Nevada
Server
06.2017 - 01.2020
Job overview
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Danettes HousecleaningKlamath Falls , Oregon
Housecleaner
11.1998 - 03.2002
Job overview
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Swept patios or decks of debris or leaves with a broom or blower.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Vista OpticalKlamath Falls , Oregon
Optical Technician
05.1995 - 12.1998
Job overview
- Performed routine maintenance and calibration of optical instruments.
- Created detailed reports documenting the results of visual inspections and tests.
- Tested lenses for aberrations, distortions, and other defects using specialized equipment.
- Adjusted lenses to meet specifications using tools such as micrometers, calipers, and gauges.
- Inspected ophthalmic frames for proper alignment and fit.
- Repaired eyeglasses frames by soldering broken joints or replacing missing screws.
- Assisted optometrists in fitting contact lenses on patients' eyes.
- Provided guidance to customers on selecting eyewear according to their prescription requirements.
- Ordered stock from suppliers when necessary to fulfill customer orders.
- Assembled optical components into finished products with accuracy and precision.
- Resolved customer complaints regarding product quality or service issues promptly.
- Completed administrative tasks related to record keeping and documentation.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Read new patient glasses prescriptions with lensometer and noted results for treating physician.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
Education
Klamath Community CollegeKlamath Falls, OR
GED
06-1992
University Overview
Skills
- Landscaping and gardening
- Flexible Schedule
- Using hand tools
- Weed Removal
- Trimming and edging flower beds
- Effective Communication
- Managing work crews
- Customer Service
- Chemical Application
- Detail Oriented
- Heavy Lifting
- Teamwork and Collaboration
- Maintaining equipment
- Problem-Solving
- Fertilizer Application
- Work Orders
- Safety-oriented
- Computer Skills
- Hand tool expertise
- Safety Compliance
- Adaptability and Dependability
Accomplishments
Accomplishments
- My Indeed Profile https://profile.indeed.com/p/danettem-j2a3ex1of 4 5/20/24, 12:56
- My Indeed Profile https://profile.indeed.com/p/danettem-j2a3ex1of 4 5/20/24, 12:56
- My Indeed Profile https://profile.indeed.com/p/danettem-j2a3ex1of 4 5/20/24, 12:56
- My Indeed Profile https://profile.indeed.com/p/danettem-j2a3ex1of 4 5/20/24, 12:56
Timeline
Grounds Supervisor
Palo Verde Meadows
10.2023 - 05.2024
Leasing Agent
Canyon walk Apartments
12.2020 - 05.2021
Fiber Optic Technician
B&B welding and fabricating
11.2020 - 09.2023
Server
Riverside Casino
06.2017 - 01.2020
Housecleaner
Danettes Housecleaning
11.1998 - 03.2002
Optical Technician
Vista Optical
05.1995 - 12.1998
Klamath Community College
GED