DANETTE PYE
Warren,Michigan
Summary
Compassionate and results-driven Master of Social Work (MSW) with 15+ years of experience in care coordination, case management, discharge planning, patient advocacy, and community resource navigation across healthcare se ings. Skilled in conducting comprehensive psychosocial assessments, coordinating transitions of care, connecting individuals with medical and community-based services, and collaborating with interdisciplinary teams to improve health outcomes. Experienced in supporting older adults and vulnerable populations while building trusting relationships with patients, families, healthcare providers, and community partners. Recognized for strong communication, problem-solving, and a person-centered approach to helping individuals overcome barriers to care and achieve positive outcomes.
Overview
43
43
years of professional experience
Work History
Social Worker
Autumn Woods Nursing & Rehabilitation
Warren, Michigan
12.2025 - Current
- Collaborated with resistant individuals, uncovering insights through effective listening that informed care strategies.
- Collaborate with physicians, psychologists, psychiatrists, nursing staff, rehabilitation teams, and ancillary providers to coordinate comprehensive, person-centered care.
- Coordinated discharge planning, facilitating safe, patient-centered transitions of care for residents returning to the community or other care levels.
- Coordinate referrals for ancillary services, including behavioral health, dialysis, hospice, palliative care, specialty appointments, transportation, and community-based resources.
- Collaborated with multidisciplinary teams, ensuring comprehensive, person-centered care through effective communication and coordination.
- Documentation comprehensive psychosocial assessment, care plans and discharge plans in PointClickCare while ensuring regulatory compliance.
Social Worker
Ambassador A Villa Center
Detroit, Michigan
03.2022 - 12.2025
- Coordinated safe discharges and seamless transitions to appropriate care levels, enhancing continuity of care for residents.
- Coordinated ancillary services to address residents' comprehensive health needs, facilitating access to dental, vision, hearing, and psychiatric resources.
- Participated in interdisciplinary team meetings and discharge planning to ensure collaborative care and effective transitions for residents.
- Provided person-centered social work services by meeting residents and families where they were and responding to individual needs.
- Educated staff through in-service training on psychosocial issues and resident rights.
Resident Care Liaison
Area Agency on Aging 1-B
Southfield, Michigan
01.2019 - 01.2020
- Coordinated community-based services that supported older adults and helped reduce avoidable hospital readmissions.
- Provided education to residents on chronic medical conditions and self-management strategies, promoting healthier lifestyles.
- Facilitated connections between residents and community resources, increasing access to supportive services.
- Assisted individuals with referrals through the Michigan Bureau of Services for Blind Persons.
Service Coordinator
National Church Residences
Pontiac, MI
01.2016 - 04.2018
- Coordinated programs and supportive services to enable residents to age in place effectively.
- Assessed resident needs and facilitated referrals to community and behavioral health resources.
- Referred residents for psychiatric consultation.
Social Worker
Vitas Innovative Hospice
Southfield, Michigan
12.2011 - 07.2014
- Educated patients and families on hospice and palliative care services to enhance understanding and facilitate informed decisions.
- Provided emotional support and counseling, equipping patients and caregivers with coping strategies to manage end-of-life transitions.
- Advocated for patients' end-of-life wishes, collaborating with interdisciplinary hospice team to ensure care aligned with patient values.
Social Worker
Medilodge of Southfield
Southfield, Michigan
12.2009 - 03.2011
- Assessed residents' needs to tailor support and enhance well-being during facility stay
- Collaborated with the interdisciplinary team to support resident care goals.
- Educated residents and families on diagnoses and treatment options to empower informed decision-making.
Customer Service Representative, Benefit Analyst
Blue Cross Blue Shield of Michigan
Detroit, Michigan
01.1984 - 05.2007
- Resolved complex member and provider benefit inquiries while ensuring accurate claims processing to uphold member satisfaction.
- Collaborated with internal departments to research and resolve complex claim issues, enhancing overall claims resolution efficiency.
- Delivered exceptional customer service while maintaining accuracy, compliance and quality standards.
Education
Master of Social Work -
Wayne State University
Detroit, Michigan05-2008
Bachelor of Social Work -
Wayne State University
Detroit, Michigan05-2004
Skills
- Psychosocial assessments
- Patient Advocacy
- Discharge planning
- Care planning
- Crisis intervention
- Interdisciplinary Collaboration
- Supportive counseling
- Client-centered interventions
- Case Management
Technical Skills
- Electronic Medical Record (EMR/EHR) Documentation
- Zoom
- PointClickCare
- Microsoft Office
Timeline
Social Worker
Autumn Woods Nursing & Rehabilitation
12.2025 - Current
Social Worker
Ambassador A Villa Center
03.2022 - 12.2025
Resident Care Liaison
Area Agency on Aging 1-B
01.2019 - 01.2020
Service Coordinator
National Church Residences
01.2016 - 04.2018
Social Worker
Vitas Innovative Hospice
12.2011 - 07.2014
Social Worker
Medilodge of Southfield
12.2009 - 03.2011
Customer Service Representative, Benefit Analyst
Blue Cross Blue Shield of Michigan
01.1984 - 05.2007
Master of Social Work -
Wayne State University
Bachelor of Social Work -
Wayne State University