Summary
Overview
Work History
Education
Skills
Timeline
Generic
Danette Rumoro

Danette Rumoro

Louisville,KY

Summary

Dynamic leader with a proven track record at Samsung, adept in technical knowledge and contract negotiation. Excelled in fostering partnerships and expanding client bases, leveraging proposal writing and interpersonal skills for strategic wins. Achieved significant business growth through innovative solutions and strong relationship-building, demonstrating a results-driven approach with a focus on achievements. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

30
30
years of professional experience

Work History

Government Account Manager

Samsung
01.2024 - 05.2024
  • Conducted comprehensive market analysis to identify potential new clients within the public sector.
  • Developed in-depth knowledge of industry trends affecting government procurement processes, providing valuable insights to clients and internal stakeholders alike.
  • Established long-lasting partnerships with key decision-makers within targeted government agencies, expanding business opportunities.
  • Collaborated with cross-functional teams to develop winning bid strategies for government contracts.

Business Development Manager

Samsung
10.2019 - 01.2024
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

National Clinical Applications Manager

Samsung
02.2017 - 10.2019
  • Improved patient care by implementing innovative clinical applications and optimizing existing processes.
  • Boosted employee satisfaction and retention rates by providing ongoing professional development opportunities related to clinical applications management skills.
  • Provided feedback to other project team members and managers to improve deliverables.
  • Served as a mentor and resource for junior team members, fostering a culture of professional growth and collaboration within the department.
  • Facilitated successful software upgrades by coordinating testing, training, and rollout procedures for clinical staff.
  • Actively participated in interdisciplinary committees focused on evaluating new clinical software solutions and providing expert input.
  • Developed strong relationships with vendors, negotiating favorable contract terms and ensuring timely delivery of product updates and support services.
  • Collaborated with IT department to troubleshoot technical issues, improving system reliability and user experience.
  • Enhanced staff training by developing comprehensive educational materials on the use of clinical software systems.
  • Played a critical role in the development and implementation of organizational policies related to the use of clinical applications, ensuring alignment with industry standards and best practices.

Senior Clinical Applications Specialist

Samsung
04.2016 - 02.2017
  • Documented customer contacts and actions in customer relationship management system.
  • Supported early-stage and post-sales activities with product demonstrations, installation and customer training.
  • Helped organize and implement workshops for worldwide field applications for new and existing products.
  • Conducted product training and application support in on-site hospital settings or via web session for healthcare professionals.
  • Contributed to increased sales revenue through the creation of persuasive marketing materials highlighting the benefits of our clinical applications products.
  • Mentored new team members, contributing to their professional growth by sharing best practices and offering guidance on complex issues.
  • Improved customer satisfaction by promptly addressing technical issues and providing ongoing support for clinical applications users.
  • Developed strong relationships with key opinion leaders in the field, fostering collaboration between our organization and other thought leaders in the industry.
  • Maintained a high level of expertise in our product portfolio through continuous professional development, ensuring accurate knowledge transfer during training sessions.
  • Developed application quick guides, video tutorials and user guides.

Corporate Account Clinical Manager

ZONARE
02.2015 - 01.2016
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.

Regional Applications Manager

ZONARE
05.2014 - 02.2015
  • Collaborated with cross-functional teams to develop and implement custom applications tailored to business needs.
  • Led continuous improvement initiatives that resulted in enhanced system stability and faster issue resolution times.
  • Oversaw the migration of legacy systems to modern platforms, minimizing disruption to business operations during transitions.
  • Established a culture of continuous learning among team members through group training sessions and individual coaching.
  • Conducted regular performance reviews of team members, fostering professional growth and setting clear expectations for success.

Ultrasound Sales Representative

ZONARE
08.2009 - 05.2014
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Field Clinical Specialist

Gynesonics, Inc.
09.2024 - Current
  • Enhanced device adoption rates through effective product demonstrations and hands-on training sessions for medical staff.
  • Contributed to increased sales revenue by collaborating with sales representatives during product presentations and customer meetings.
  • Optimized patient care by working closely alongside interdisciplinary teams including surgeons and surgical staff.

Ultrasound Clinical Applications Specialist

ZONARE
08.2005 - 08.2009
  • Assisted sales representatives in demonstrating the value proposition of products during pre-sales presentations, increasing customer acquisition rates.
  • Mentored junior team members, contributing to their professional growth and enhancing overall team performance.
  • Conducted quality assurance audits of clinical applications usage, identifying areas for improvement and implementing necessary changes.
  • Developed customized training programs to address specific needs of clients, resulting in improved user satisfaction.
  • Provided hands-on training for new hires, ensuring a smooth transition into the clinical environment.
  • Contributed to product development initiatives by providing valuable input based on direct experience with end-users'' needs and challenges.
  • Enabled faster diagnosis turnaround times by delivering tailored training programs focused on efficient utilization of ultrasound equipment.
  • Established strong relationships with customers through consistent communication and follow-up support, fostering long-term partnerships.

Ultrasound Clinical Applications Specialist

Acuson
01.1995 - 10.1997
  • Assisted sales representatives in demonstrating the value proposition of products during pre-sales presentations, increasing customer acquisition rates.
  • Mentored junior team members, contributing to their professional growth and enhancing overall team performance.
  • Served as a key resource for troubleshooting technical issues, leading to minimized downtime and increased productivity.
  • Facilitated successful implementation of advanced features within existing workflows, enabling clinicians to provide more comprehensive care.
  • Developed customized training programs to address specific needs of clients, resulting in improved user satisfaction.

Education

Certificate Diagnostic Medical Sonography - Diagnostic Medical Sonography

Triton College
River Grove, IL
05.1991

Associate of Applied Science - Radiologic Technology

Triton College
River Grove, IL
05.1990

Skills

  • Technical knowledge
  • Contract Negotiation

Timeline

Field Clinical Specialist

Gynesonics, Inc.
09.2024 - Current

Government Account Manager

Samsung
01.2024 - 05.2024

Business Development Manager

Samsung
10.2019 - 01.2024

National Clinical Applications Manager

Samsung
02.2017 - 10.2019

Senior Clinical Applications Specialist

Samsung
04.2016 - 02.2017

Corporate Account Clinical Manager

ZONARE
02.2015 - 01.2016

Regional Applications Manager

ZONARE
05.2014 - 02.2015

Ultrasound Sales Representative

ZONARE
08.2009 - 05.2014

Ultrasound Clinical Applications Specialist

ZONARE
08.2005 - 08.2009

Ultrasound Clinical Applications Specialist

Acuson
01.1995 - 10.1997

Certificate Diagnostic Medical Sonography - Diagnostic Medical Sonography

Triton College

Associate of Applied Science - Radiologic Technology

Triton College

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Danette Rumoro