Danette Williams
Saint Augustine,FL
Summary
Effective Student committed to learning, developing skills in Medical Office Administration. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Seasoned professional in quality assurance with more than 15 years of experience in fast-paced medical manufacturing environment. Excellent customer service and communication skills. Track record of achieving exceptional results in getting each job done in a timely and accurate manner. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
20
20
years of professional experience
Work History
Student
Concorde Career Colleges
05.2023 - Current
- Currently studying Medical Office Administration
- Rigorous readings as directed to support unit learning goals.
- Participate in online classes with enthusiasm and respect towards fellow students.
- Participate in lecture classes and posing questions to further solidify learning.
Quality Assistant /Calibration technician
Tessy Plastics Corporation
Skaneateles, NY
03.2020 - 12.2022
- Communicated quality issues promptly.
- Assisted with independent internal and external audits.
- Developed corrective action plans to improve overall quality of for equipment failures.
- Supported audit preparation through research, analysis and presentation development.
- Collaborated with managers to write procedures for calibration department.
- Maintained all records for compliance and analysis purposes within calibration department
- Assisted in developing inspection and testing protocols for calibration purposes.
- Investigated equipment failures to take necessary corrective actions.
Calibration technician
LDS Vacuum products, Inc
04.2018 - 01.2020
- Performing Calibration of gauges and equipment
- Manufacturing helium leaks
- Diagnosed, repaired and calibrated helium leaks and industrial gauges.
- Supported Audits
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
Quality Assistant
Tessy Plastics Corporation
06.2015 - 12.2017
- Creating/Editing Operator Instructions and Inspection Procedures using blueprint and customer specified requirements
- Opening and closing temporary procedural deviations
- Maintaining digital and physical visual standards
- Device History Record reconciliation for ISO Compliant medical devices
- Internal Auditing for five separate buldings including cleanrooms and manufacturing to
- SOP, ISO, and quality standards
- Report results and follow up to ensure compliance
- Incoming Inspection and Calibration back up
- First responder for on the job incidents
- Communicated quality issues with production and engineering promptly.
- Assessed quality of finished products with careful inspections.
- Helped with customer complaint investigations to improve quality and [Type] processes.
- Collaborated with managers to write procedures for production and quality departments.
- Assisted with independent internal and external audits.
Level 3 quality inspector
Tessy Plastics Corporation
01.2003 - 06.2015
- Ensure quality of product through statistical process control
- Define problems, establish facts and draw conclusions to meet customer requirements
- Train new and existing employees in blueprint reading statistical process control, data analysis & measurement methods
- Introduce new level one floor auditors and Mold technician apprentices in the quality portion of their training program.
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Identified and helped resolve non-conforming product issues.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
Education
No Degree - Medical Office Administration
Concorde Career College
Jacksonville, FL01.2024
High School Diploma - undefined
Union Springs High School
Skills
- Performance Optimization Strategies
- Learning Assessments
- Records Management
- Information Research and Sourcing
- Document Management
- Office Supplies and Inventory
- Microsoft Excel
- Managing Schedules
- Resource Allocation
- Study Protocols
- Document Scanning
- Business Operations
- Professional Correspondence
- Appointment Setting
- Calendar Maintenance
- Policy Changes
- Client Intakes
- Problem Resolution
Timeline
Student
Concorde Career Colleges
05.2023 - Current
Quality Assistant /Calibration technician
Tessy Plastics Corporation
03.2020 - 12.2022
Calibration technician
LDS Vacuum products, Inc
04.2018 - 01.2020
Quality Assistant
Tessy Plastics Corporation
06.2015 - 12.2017
Level 3 quality inspector
Tessy Plastics Corporation
01.2003 - 06.2015
No Degree - Medical Office Administration
Concorde Career College
High School Diploma - undefined
Union Springs High School
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