Summary
Work History
Education
Skills
Timeline
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Danette L. Citti

Sacramento

Summary

SUMMARY: Experienced and results-driven professional offering a unique combination of program management, research, training, and technical skills in private business, government, and academic sectors; fully qualified to teach, develop, implement, and maintain long-term technical projects.

Work History

Adjunct Faculty

University of Northwestern Ohio
  • Sales S & G Carpet and More, Flooring Consultant 1 year (consecutive).
  • Qualify customers and assist them with selecting best flooring options for their project.
  • Schedules appointment with an In-Home Sales Consultant.
  • Consistently achieved highest quote-to-appointment percentage (85%) company wide.
  • Consistently exceeded sales goal, achieving $80,000 to $100,000 in sales each month.
  • Post-Secondary Education: Adjunct Faculty, Psychology Department, Sonoma State University 7 Years (Consecutive) Adjunct Faculty, Distance Learning & Center for Online Learning, Saint Leo University.

Graduate Student Instructor/ Research Assistant/Coordinator

Texas Tech University
  • Developed all course components, including learning objectives, lesson plans, assignments, exams, and lecture material utilizing up-to-date technology.
  • Responsible for evaluating undergraduate and graduate student performance.
  • Consistently received top course evaluations in all settings.

Technical Trainer

Apple, Volt Workforce Solutions

Instructor

Mindscape Inc

Educational Specialist

United Airlines/Covia Partnership Inc
  • Developed course materials and conducted training classroom and one-on-one training.
  • Instructed full range of courses in corporate training programs, including technical, procedural, and performance measures.
  • Development of and led change management for intra-department restructuring.
  • Managed multimillion-dollar project exhibiting innovative product development.
  • Achieved highly successful project results with significant improvements in functionality and productivity.
  • Monitored, audited, and provided employee feedback and achievement.

Technical Support Supervisor

Supervisory & Management, Broderbund Software, Inc
  • Supported all hardware, software and infrastructure components including PCs, and printers.
  • Developed and performed major departmental restructuring and change management.
  • Process improvements in the areas of: interview procedures, and performance evaluation guidelines.
  • Successfully instituted employee sales incentive programs resulting significant increase in sales volume Program Evaluation: County of Sonoma, Department Analyst, Term-limited 9 Month (assignment).
  • Developed and applied procedures and criteria for the evaluation of the effectiveness and efficiency of programs operated by the County.
  • Prepared evaluation documents for review and action by committees; prepared written reports and provided follow-up activities resulting from specific committee actions.
  • Led program evaluation for SNAP-Ed pilot program, a nutrition program targeting low-income Sonoma County families.
  • Responsible for the development and implementation of evaluation strategy, research design, statistical analysis, conclusions, and further strategic and tactical recommendations.

Education

Ph.D - Experimental Psychology (Social

Texas Tech University
Lubbock, TX
2010

M.A - Experimental-Social Psychology

Texas Tech University
Lubbock, TX
2007

B.A. - Psychology

Sonoma State University
Cotati, CA
2003

Skills

  • [Subject] expertise
  • Online teaching
  • Curriculum planning
  • Lesson Planning
  • Group Instruction
  • Online instruction
  • Classroom management
  • Testing and evaluation
  • Curriculum Development
  • Lecturing
  • Online learning tools

Timeline

Adjunct Faculty

University of Northwestern Ohio

Graduate Student Instructor/ Research Assistant/Coordinator

Texas Tech University

Technical Trainer

Apple, Volt Workforce Solutions

Instructor

Mindscape Inc

Educational Specialist

United Airlines/Covia Partnership Inc

Technical Support Supervisor

Supervisory & Management, Broderbund Software, Inc

Ph.D - Experimental Psychology (Social

Texas Tech University

M.A - Experimental-Social Psychology

Texas Tech University

B.A. - Psychology

Sonoma State University

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Danette L. Citti