Daneyshalie N Rolon
Roxbury,MA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rainbow Clothing Store
Chelsea, MA
03.2024 - 07.2024
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Cashier
Stop & Shop
Boston, MA
07.2021 - 10.2021
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Match Chater High School
Boston12-2023
Skills
- Promotional support
- Problem-solving skills
- Cleaning techniques
- Goal oriented
- Merchandise display
- Verbal/written communication, Bilingual in Spanish
- Customer needs assessment
- Self-checkout assistance
- Customer service
- Cash register operation
- Customer engagement
- Display setup
- Cash handling accuracy
Languages
English
Professional
Spanish
Elementary
References
References available upon request.
Timeline
Sales Associate
Rainbow Clothing Store
03.2024 - 07.2024
Cashier
Stop & Shop
07.2021 - 10.2021
High School Diploma -
Match Chater High School
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