D’Angelo Encarnacion
Jacksonville,FL
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Experienced with sorting operations, ensuring accuracy and efficiency. Utilizes organizational skills to maintain smooth workflow and operational effectiveness. Track record of adapting to changing needs and collaborating effectively with team members.
Overview
2026
2026
years of professional experience
Work History
Appliance Team Lead
Best Buy
07.2019 - Current
- Support department and other team members in accomplishing sales and customer retention goals. Ensure awareness of customers in area, appropriately acknowledges customers, and assist in the implementation of targeted customer service.
- Assist department supervisor in providing targeted training and product knowledge to new employees.
- Monitor and confirm accurate product pricing and placement. Assist supervisor with completing departmental sales monitor as well as departmental CEE.
- Train new part time employee on basic departmental opening and closing duties as well as general sales strategies.
- Going above and beyond general full-time duties and handling critical customer service situations generally handled by supervisors or store management.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collected, arranged, and input information into database system.
Car Detailing Crew Manager
SE Toyota
05.2019 - 07.2020
- Promoted from associate to shift lead to hiring manager led hiring efforts, including background checks, phone and in-person interviews
- Managed, coached, and trained staff from 5-7 individuals
- Cultivated understanding of product/service to inform customers and optimize sales
- Bi-weekly operation reports, inventory reports, and created guides for future employees
- Knowing and understanding the complete list of our Unlimited Wash Club benefits and the ability to explain the benefits to employees with accuracy and honesty.
- Ensures all questions are answered in a professional, informative, and diplomatic manner.
- Exceeding expectations of guests by pre-cleaning vehicles, preparing them for the wash. Ensuring all concerns are addressed in a professional manner that matches brand standards. Speed - Being proactive in ensuring all process are running smoothly.
- Assisting team and guest with other duties as needed.
- Maintaining an efficiency rating of 95% while loading employee vehicles safely into the car wash.
- Safety - Guiding employee into the car wash tunnel safely, paying particular attention to employees
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Boosted productivity by setting clear goals and expectations for each crew member.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Addressed and resolved conflicts within crew, promoting harmonious and collaborative work environment.
Tire Technician
Discount Tires
2018 - 2019
- Bolt and unbolt tires
- Stock and shine tires
- Check tires and refill with air as needed
- Rotate and balance tires
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inspected and maintained equipment to limit operational disruptions.
Sorter/Package Handler
United States Postal Service (Contract)
2017 - 2018
- Sorting and loading mail onto the belt
- Distributing mail
- Load and unload mail onto the trucks
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Inspected items for damage or defects before sorting as part of quality control process.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
P.E. Coach
Wayman Academy of the Arts
01.2017 - 01.2018
- Oversaw students with sports interaction- basketball, golf, and baseball
- Meal Preparation for students
- Supervised students for off campus activities
- Acted as a mentor
- Facilitated arts and crafts workshops and led step classes
- Tutored students along with assisting in homework assignments
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Education
High School Diploma -
Edward H. White High School
06-2017
Skills
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
- Safety procedures
- Facility cleaning
- Maintenance management
- New tire installation
- Hand tools proficiency
- Tire rotation
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Relationship building
- Client communication
- Speed and accuracy
- Product sorting
- Warehouse safety
- Reliability and punctuality
- Materials handling and transport
- Items sorting
- Item assembly
- Damaged goods handling
- Crew leadership
- Worker training
- Teamwork and collaboration
- Problem-solving abilities
- Team leadership
- Professionalism
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Appliance Team Lead
Best Buy
07.2019 - Current
Car Detailing Crew Manager
SE Toyota
05.2019 - 07.2020
P.E. Coach
Wayman Academy of the Arts
01.2017 - 01.2018
Tire Technician
Discount Tires
2018 - 2019
Sorter/Package Handler
United States Postal Service (Contract)
2017 - 2018
High School Diploma -
Edward H. White High School
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