Dang Khoa (Cody) Doran
Stanwood,WA
Summary
Crew Trainer with hands-on experience training new team members, supporting shift readiness, and keeping service moving during peak hours. Strong focus on customer service, operational efficiency, and food safety. Achieved Crew Trainer and was asked to become a Manager multiple times due to these tasks, and becoming an important body in the workplace.
Also have certification in Commercial Photography, and could potentially be a skill for basic advertising of product/company for social media/web.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
Stanwood, Washington
11.2023 - Current
- Trained new crew on McDonald’s service standards and station routines.
- Demonstrated kitchen, drive-thru, and front counter duties to enhance crew training and service delivery.
- Instructed new team members on correct procedures for operations.
- Monitored shift readiness and supported crew during peak periods to maintain efficient service.
- Communicated shift expectations and addressed questions to ensure smooth daily operations.
- Guided crew through opening, closing, and restocking routines.
- Explained menu items, promotions, and POS procedures to team members.
- Supported food safety, sanitation, and cleanliness across work areas.
Education
High School Diploma -
Stanwood High School
Stanwood, WA06-2026
Skills
- Team training
- Food safety
- Shift supervision
- POS systems
- Operational efficiency
- Cash management
- Processing payments
- Customer service
- Team collaboration
- Staff development
Certification
- OSHA 10
- Commercial Photography
Accomplishments
- Honor Roll 4 years of High School
- Athletic Awards and Varsity Letter
Languages
Spanish
Limited
Timeline
Crew Trainer
McDonald's
11.2023 - Current
High School Diploma -
Stanwood High School