DANH DINH
Seattle,WA
Summary
High-performing Area Manager with over 3 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Skilled Assistant General Manager with 7 years of experience with talented at maximizing business success and delivery increase of 8 millions market capitalization from 250 thousands. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
Amazon
10.2022 - Current
- Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments.
- Ensured that safety standards were met while maintaining a safe work environment for all employees.
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
- Participated in strategic planning sessions aimed at improving operational efficiency across all areas of the business.
- Monitored performance metrics such as production rate, inventory control, quality assurance and cost reduction.
- Developed strategies to improve customer service, reduce costs and increase efficiency of operations.
Part- Owner and Manager
Pho Tic Tac
Shoreline, WA
11.2021 - Current
- Monitored market trends and competitor activities in order to stay ahead of industry changes.
- Ensured compliance with applicable laws and regulations related to part ownership.
- Conducted financial analysis to identify cost savings opportunities.
- Oversaw daily operations of the business including accounting, payroll, sales, customer service, and human resources management.
- Resolved customer complaints in a timely manner.
- Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
Area Manager I
Amazon
04.2022 - 05.2022
- Learn to become the leadership at Amazon Delivery Station
- (Got delay on working permit so I can’t continue to work)
Amazon Warehouse FC Associate
Amazon
07.2021 - 04.2022
- FC Associate: pick up some extra shift and help out transportation guys before the main shift start, do induct to tag the package before it hit the assembly line, working directly with assembly line to sort the package (doing divert or pick and puffer), do stow to sort the package again to smaller area, doing problem solve to help out stower with a problem package, sometime working on some small 5S project to help out process assistant or operation people.
Assistant General Manager
TienCongDanh Wood Supply
01.2013 - 04.2022
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Identified opportunities for cost savings and operational efficiency improvements.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Evaluated current processes within the store environment to identify areas of improvement.
Product Specialist
Genie - A Terex brand
04.2021 - 06.2021
- Performed quality assurance tests on new or updated products before release.
- Collaborated with engineering teams to troubleshoot product issues.
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Maintained positive working relationship with fellow staff and management.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
Intern - Assistant Project Manager
Jabooda Home. Inc
06.2020 - 03.2021
- Prepared monthly progress reports summarizing key accomplishments achieved since the last report.
- Resolved any conflicts that arose during the course of a project by utilizing effective problem-solving skills.
- Identified risks associated with projects and developed strategies for mitigating those risks.
- Participated in meetings with clients, contractors, vendors and other stakeholders regarding current projects.
- Provided administrative support to the Project Manager in order to facilitate successful project outcomes.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Tutor
Highline Tutoring Center
01.2017 - 06.2017
- Tutoring accounting and math.
Back-office employee
Highline College Bookstore
09.2015 - 06.2017
- Receiving packages, updating inventory, restocking shelves, and online orders.
Education
Bachelor of Science - Business Administration Specialist in Finance
Central Washington University
Des Moines, WA06.2021
Bachelor of Science - Supply Chain Management
Central Washington University
DesMoines, WA06-2021
Associate of Arts - Business Administration and Management, General
Highline College
Des Moines, WA06.2017
Skills
- Customer services
- Inventory control
- Proficient in Microsoft Office
- Controlling costs
- Leadership principals
- Operations Management
- Staff Management
- Cross-Functional Collaboration
- Lean Manufacturing
- Team Development
- Supply Chain Management
- Able to operate different construction equipment (Forklift, Excavator, Skid Steers, Telehandler)
Certification
- SAP Certified Application Associate
- Lean Six Sigma Yellow Belt and Green Belt
Languages
Vietnamese
Native/ Bilingual
Timeline
Area Manager
Amazon
10.2022 - Current
Area Manager I
Amazon
04.2022 - 05.2022
Part- Owner and Manager
Pho Tic Tac
11.2021 - Current
Amazon Warehouse FC Associate
Amazon
07.2021 - 04.2022
Product Specialist
Genie - A Terex brand
04.2021 - 06.2021
Intern - Assistant Project Manager
Jabooda Home. Inc
06.2020 - 03.2021
Tutor
Highline Tutoring Center
01.2017 - 06.2017
Back-office employee
Highline College Bookstore
09.2015 - 06.2017
Assistant General Manager
TienCongDanh Wood Supply
01.2013 - 04.2022
Bachelor of Science - Business Administration Specialist in Finance
Central Washington University
Bachelor of Science - Supply Chain Management
Central Washington University
Associate of Arts - Business Administration and Management, General
Highline College