Danh Tran
Katy,TX
Summary
- Currently pursuing a Bachelor's degree in Computer Science at the University of Houston, blending theoretical knowledge with practical IT skills.
- Extensive experience in hospitality management, serving as a General Manager at notable Houston restaurants.
- Proficient in new technologies and computer troubleshooting, ensuring efficient operational management and customer service.
- Completed an Associate degree at Houston Community College and additional computer science coursework via Codecademy.
- Passionate about AI and machine learning, eager to apply analytical and linguistic skills in data annotation and rating to contribute to innovative AI advancements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Intern
- Served as a reliable point-of-contact for clients regarding software-related inquiries, resolving issues promptly while maintaining professionalism at all times.
- Developed a keen understanding of business requirements through regular communication with stakeholders, ensuring alignment between technical solutions and organizational objectives.
- Improved team productivity by introducing new tools and processes that streamlined the software development life cycle.
- Utilized version control tools such as Git effectively, ensuring proper tracking of changes made to source code over time.
Insurance Agent
World Financial Group WFG
10.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Restaurant Manager
Hongdae 33, Chez Beignets Bellaire, Aya
01.2020 - 04.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
Bachelor of Science - Computer Science And Programming
University of Houston
Houston, TX12.2025
Associate of Science - Computer Science
Houston Community College
Houston, TX12.2022
Skills
- UI and UX Design
- Software Development
- Machine Learning
- Front-End Development
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Certification
- Codecademy courseworks: Computer Science, Analyze Data with SQL, Introduction to Generative AI.
- Udemy: 100 Days of Code: The Complete Python Pro Bootcamp.
Timeline
Insurance Agent
World Financial Group WFG
10.2023 - Current
Restaurant Manager
Hongdae 33, Chez Beignets Bellaire, Aya
01.2020 - 04.2023
Software Intern
Bachelor of Science - Computer Science And Programming
University of Houston
Associate of Science - Computer Science
Houston Community College