Daniel Ballesteros
San Antonio
Summary
Detail-oriented team player with strong analytical skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Records Management Specialist
Goodwill Industries Of San Antonio
09.2023 - Current
- Managed file archival and information retrievals.
- Conversion of physical documents into digital format.
- Organized and prepared documents to be digitized.
- Received and categorized incoming forms and information requests to begin document processing sequence.
- Ensured that physical documentation and digital database are chronologically synced.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Utilized Adobe Acrobat to scan and clean up project documents.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Test Center Administrator
Innovative Minds
01.2023 - 09.2023
- Communicated effectively with external vendors regarding scheduling changes or other adjustments to ensure smooth operations at the test center.
- Trained new Test Center Administrators, ensuring consistent quality of service across the team.
- Continuously updated knowledge of testing formats, guidelines, and requirements to ensure accurate administration of exams.
- Enhanced test center efficiency by implementing streamlined check-in processes and procedures.
- Assisted in updating test center policies and procedures in line with industry best practices for optimal operational effectiveness.
- Managed inventory of testing supplies, proactively ordering replacements as needed to avoid delays or disruptions in services.
- Ensured test-taker confidentiality with strict adherence to privacy policies and regulations.
- Coordinated standardized and individual exams, site organization and scheduling.
Bookstore Associate
Follett Corporation
07.2022 - 12.2022
- Provided excellent customer service, addressing inquiries about books, authors, genres, or specific titles quickly and knowledgeably.
- Streamlined inventory management by accurately tracking stock levels and placing timely orders for new merchandise.
- Assisted customers with locating books and other materials in store.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Collaborated with other staff to support smooth daily operations.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Economics
University of California, Riverside
Riverside, CA06.2022
Skills
- Microsoft Office Applications
- Customer Service
- Recordkeeping skills
- Information Management
- Document Control
- Electronic Records Management
- File Maintenance
- Microsoft Teams
- Microsoft Forms
- Data Entry
- Internal Communications
- Statistical literacy and numeracy
Timeline
Records Management Specialist
Goodwill Industries Of San Antonio
09.2023 - Current
Test Center Administrator
Innovative Minds
01.2023 - 09.2023
Bookstore Associate
Follett Corporation
07.2022 - 12.2022
Bachelor of Arts - Economics
University of California, Riverside
Similar Profiles
Alexander JaimeAlexander Jaime
Total Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFBTotal Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFB
Vanessa UribeVanessa Uribe
NAF OPF Supervisor at Goodwill Industries Of San Antonio TexasNAF OPF Supervisor at Goodwill Industries Of San Antonio Texas
Timothy HebertTimothy Hebert
Technician at Goodwill Industries of San AntonioTechnician at Goodwill Industries of San Antonio
Jacob GonzalesJacob Gonzales
Perioperative Services Attendant at University HealthPerioperative Services Attendant at University Health
Daisy AguirreDaisy Aguirre
Recreation Lead at Jurupa Community Services DistrictRecreation Lead at Jurupa Community Services District