Daniel Ballesteros
San Antonio
Summary
Detail-oriented team player with strong analytical skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Records Management Specialist
Goodwill Industries Of San Antonio
2023.09 - Current
- Managed file archival and information retrievals.
- Conversion of physical documents into digital format.
- Organized and prepared documents to be digitized.
- Received and categorized incoming forms and information requests to begin document processing sequence.
- Ensured that physical documentation and digital database are chronologically synced.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Utilized Adobe Acrobat to scan and clean up project documents.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Test Center Administrator
Innovative Minds
2023.01 - 2023.09
- Communicated effectively with external vendors regarding scheduling changes or other adjustments to ensure smooth operations at the test center.
- Trained new Test Center Administrators, ensuring consistent quality of service across the team.
- Continuously updated knowledge of testing formats, guidelines, and requirements to ensure accurate administration of exams.
- Enhanced test center efficiency by implementing streamlined check-in processes and procedures.
- Assisted in updating test center policies and procedures in line with industry best practices for optimal operational effectiveness.
- Managed inventory of testing supplies, proactively ordering replacements as needed to avoid delays or disruptions in services.
- Ensured test-taker confidentiality with strict adherence to privacy policies and regulations.
- Coordinated standardized and individual exams, site organization and scheduling.
Bookstore Associate
Follett Corporation
2022.07 - 2022.12
- Provided excellent customer service, addressing inquiries about books, authors, genres, or specific titles quickly and knowledgeably.
- Streamlined inventory management by accurately tracking stock levels and placing timely orders for new merchandise.
- Assisted customers with locating books and other materials in store.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Collaborated with other staff to support smooth daily operations.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Economics
University of California, Riverside
Riverside, CA06.2022
Skills
- Microsoft Office Applications
- Customer Service
- Recordkeeping skills
- Information Management
- Document Control
- Electronic Records Management
- File Maintenance
- Microsoft Teams
- Microsoft Forms
- Data Entry
- Internal Communications
- Statistical literacy and numeracy.
Timeline
Records Management Specialist
Goodwill Industries Of San Antonio
2023.09 - Current
Test Center Administrator
Innovative Minds
2023.01 - 2023.09
Bookstore Associate
Follett Corporation
2022.07 - 2022.12
Bachelor of Arts - Economics
University of California, Riverside
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