Dani Carrier
Modesto,CA
Summary
Laboratory Director, with 8+ years of experience in environmental testing. Responsible for overseeing all laboratory operations, including staff, resources, testing services, and ensuring all certifications and accreditations are up to date. Skilled in team-building and business development, with a background in customer service and project management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Laboratory Director
Bovee Environmental Management, Inc.
12.2022 - Current
- Directed team performance, managed schedules, and optimized workflow to maximize productivity
- Developed comprehensive training programs for new employees, resulting in a more skilled workforce
- Implemented process improvements to eliminate errors, reduce processing time, and streamline procedures
- Oversaw the hiring, training, and supervision of laboratory staff to create an effective team environment
- Maintained compliance with regulatory standards by conducting regular audits and addressing any identified issues promptly
- Implemented new systems for data management, reducing errors and increasing data accessibility for researchers
Account Executive
Eurofins CEI
01.2022 - Current
- Identified and managed client accounts and business opportunities to maximize market share
- Responsible for meeting revenue goal for assigned region and accounts
- Monitored accounts receivable status for accounts assigned and resolved collection issues
- Developed and recommended strategies to facilitate pricing and bid decisions
- Negotiated pricing and contractual issues
- Reported on market conditions to facilitate the development of new products and services
- Assisted with the development of sales materials and represents Eurofins CEI at industry-related conferences and events.
Client Account Manager
07.2020 - 12.2021
- Identified and measured key performance indicators (KPIs) for CRM team
- Daily coordination with all operational and admin teams for on-time project completion, prioritization, and meeting client expectations
- Coordinated internal quality investigations for client issues
- Developed programs to track and identify trends in client satisfaction/dissatisfaction
- Created a customer service team to support client requests and ensure optimum client responsiveness
- Managed customer complaint department / Created a monthly customer service report / Present complaint data during the monthly QA/QC meeting
- Coach direct reports on best-in-class customer service
- Coordinated day-to-day activities and scheduling of direct reports
- Communicated procedural changes to laboratory department managers and staff.
Senior Analyst
01.2020 - 12.2021
- Codeveloped a comprehensive PLM training program
- Trained new hires to PLM Analysts (I); Conducted ongoing training of advanced analytical methods with PLM Analysts (II)
- Monitored and reported individual performance assessments
- Responsible for quarterly QA/QC activities (member of the Quality Control Team 2019-2021)
- Analyzed asbestos projects from the state of New York by NYS DOH 198.1, 198.6, and 198.8.
Analyst
01.2017 - 01.2020
- Prepared and analyzed asbestos samples - bulk, air, wipe, tape lift, soil, and debris
- Identified optical properties of asbestos and non-asbestos material
- Determined percentages using calibrated visual estimates
- Maintained laboratory equipment
- Received and processed PLM/PCM/TEM/IAQ samples.
Volunteer Laboratory Assistant
Center for Applied Aquatic Ecology
01.2016 - 01.2017
- Performed Fecal coliform analysis using the membrane filter method
- Cultured/transferred E
- Coli
- Established total viable count (TVC) using plate count method
- Prepared various chemical solutions and reagents including Rosolic Acid, N HCL M-FC Broth, and Buffer.
Volunteer Educator
North Carolina Museum of Natural Sciences
01.2016 - 01.2017
- Professional laboratory oversight
- Assisted visitors with equipment use including micropipettes and microscopes.
Team Leader
The Maids
02.2015 - 07.2016
- Successfully managed the daily activities of 5 team members in multiple locations
- Trained new employees
- Collected customer feedback and made reasonable changes to exceed customer satisfaction
- Performed inspections
- Collected and recorded daily reports.
Education
Bachelor of Science - Biological and physical science
01.2014
Skills
Accreditation Coordination
Quality Control
Regulatory Compliance
LIMS Development
Process Improvement
Microscopy Analysis
Employee Recruitment and Hiring
Team building and leadership
Websites
Certification
- Fundamentals of Biomolecules 2016
- HPLC in Theory and Practice 2016
- Polarized Light Microscopy Analyst 2018
- PLM New York State Bulk Building Materials: NY ELAP 198.1, NY ELAP 198.6, NY ELAP 198.4 2018
- Phase Contrast Microscopy Analyst 2019
Awards
Eurofins CEI's Top Analyst of 2019 Award
Timeline
Laboratory Director
Bovee Environmental Management, Inc.
12.2022 - Current
Account Executive
Eurofins CEI
01.2022 - Current
Client Account Manager
07.2020 - 12.2021
Senior Analyst
01.2020 - 12.2021
Analyst
01.2017 - 01.2020
Volunteer Laboratory Assistant
Center for Applied Aquatic Ecology
01.2016 - 01.2017
Volunteer Educator
North Carolina Museum of Natural Sciences
01.2016 - 01.2017
Team Leader
The Maids
02.2015 - 07.2016
Bachelor of Science - Biological and physical science
Similar Profiles
Paul CarvalhoPaul Carvalho
Park Ranger III at Department of Environmental ManagementPark Ranger III at Department of Environmental Management
Ramer P. GonzalesRamer P. Gonzales
PCO / Information Management Officer at Zerowaste Environmental Management Solutions IncorporatedPCO / Information Management Officer at Zerowaste Environmental Management Solutions Incorporated
MEG WILSONMEG WILSON
EHS&S Software Consultant at Environmental Resources ManagementEHS&S Software Consultant at Environmental Resources Management
Kimberly TessierKimberly Tessier
Medical Biller at CAL-MED CENTRAL BILLINGMedical Biller at CAL-MED CENTRAL BILLING
Savannah GuzmanSavannah Guzman
Staff Nurse, PCU Cardiology at Doctor's Medical CenterStaff Nurse, PCU Cardiology at Doctor's Medical Center