Orthopedic professional with comprehensive experience in patient care and surgical assistance. Known for attention to detail and reliability in dynamic medical environments. Delivers excellent support in orthopedic procedures and fosters team collaboration. Skilled in cast application, brace fitting, and maintaining patient comfort.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Orthopedic Technologist Supervisor
NM Orthopaedics
01.2025 - Current
Duties included but were not limited to-
Determine shift assignments and work locations.
Complete employee performance evaluations.
Authorize time off requests and approve timesheets.
Resolve first-level employee grievances.
Supervise the work of up to 10 Ortho Techs.
Ensure the proper maintenance and operation of orthopedic equipment.
Assisting with applying and removing casts and splints.
Dispense DME including High Functional Braces.
Train incoming employees with the proper techniques of applying casts, splints and DME.
Coordinating technical and clerical work related to the orthopedic department.
Work closely with Clinical Supervisors, making sure clinics are running efficiently.
Work closely with Materials Management in maintaining par levels.
Participate in the hiring process.
Deliver disciplinary actions when needed.
Resolve patient complaints.
Reconcile DME discrepancies.
Fill in clinics when needed to help with flow of the clinics.
Registered Orthopedic Technologist
NM Orthopaedics
03.2022 - 01.2025
Under direction of the Ortho Tech Supervisor, a medically trained individual who works under the direction of Orthopaedic Surgeons and in collaboration with other members of the health care team of professionals
Provides care to clients with orthopedic problems through the application, adjustment and removal of a variety of casts, splints and traction fittings
Apply, remove and assess the need for change of orthopedic casts and immobilization devices
Measures for and submits authorizations for off-the-shelf and custom knee braces; provides instructions and fits all types of knee braces; submits proper billing
Educate patients and families regarding application/wearing of orthopedic devices
Manage, maintain and request supplies & medications for cast and supply rooms to maintain proper clinic inventory
Serves as accessible resource for patients with cast problems via telephone and in person
Assists with patient transport
May set up and assist physician with wound treatment and care
Adheres to company policies as described in employment handbook and company work rules
Participates in continuing education
Maintains confidentiality of patient account information in accordance with HIPAA guidelines and NMOA policy
Assist in other areas of the clinic as needed
Successfully learn and demonstrate the skills as outlined in the Orthopaedic Technician Training Manual; attested by supervisor signature
Regular and reliable attendance
Perform other duties as assigned.
Medical Assistant
NM Orthopaedics
07.2021 - 03.2022
Fully prepares for clinic which includes but, is not limited to, assuring that all pertinent information for the office visit is obtained and present at the time of office visit
Maintains optimum patient flow by keeping exam rooms occupied with patients for office visits
Prepares examination rooms for patient visits, including cleaning, sterilizing, and stocking supplies
Escorts patients to exam rooms and assists in obtaining pertinent information, which may include obtaining vital signs, weight, height, health history, and symptoms
Upon request, assists the Provider (physician, PA, NP) with examinations, drawing injections and minor office surgeries
May assist with instrument handling and exam/procedure preparation
Dispense/don and doff durable medical equipment, change dressings, apply bandages and performs other first aid procedures
Disposes of bio hazardous wastes according to OSHA standards
Cleans, disinfects and/or sterilizes instruments and equipment following safety and OSHA standards
Performs routine maintenance on medical equipment
Utilizes CPS electronic medical record (EMR) system to facilitate patient work flow
Must open ALL patient office visit encounters the day of clinic to help maintain optimum patient flow, which includes but, is not limited to, opening note, choosing the correct encounter type for the visit and making sure any known Physician specific documentation is entered (i.e
MRI/CT etc
Results, injection information etc.)
Documents patient information into their EMR chart, including current medications, reasons for the visit, and patient vitals
Prepares charts as per department guidelines; assures that lab, x-ray, and other test results are placed correctly in the patient chart
Completes all necessary ancillary service requisition slips
Based on need and direction, provides patients with written department visit policies, HIPAA Rights, medical literature, etc
Provides office coverage during vacations, absences, and/or breaks and lunches
Answers telephones and takes appropriate messages
May schedule surgeries, outside MRI, CT, and Bone Scans, and call in prescriptions
Maintains confidentiality of patient account information in accordance with HIPAA guidelines and NMOA policy
Regular and reliable attendance
Perform other duties as assigned.
Mental Health Tech Supervisor
Sequoyah Adolescent Treatment
06.2019 - 04.2020
Maintain security, order and discipline to prevent disturbance, escapes and insure the safety of residents, staff and the community
Supervise and orientate staff to the rules and regulations of SATC
Conduct yearly evaluations of staff
Issue supervisions, oral and written write ups to employees when needed
Process new residents, including inventory of clothing, and orientation to the rules and regulations of the facility
Maintain a written log of behavioral incidents and observation of residents; is aware of resident’s room assignments; and monitors resident’s physical location at all times
Evaluate, recommend and implement programs that include education of residents in daily living skills, social skills and work/study habits
Counsel residents in group and individual sessions
Provide oral and written reports on residents to directors regarding their progress and problems of residents under the treatment of SATC and its managed programs
Assign and monitor activities of residents; supervise residents in physical education and recreational activities
Observe and search residents and inspect and search facility as needed
Transport residents to court, hospitals or other facilities and service locations outside of the Facility
Physically restrain violent residents
Initiate contacts with parents, JPO’s and Attorneys
Probation and Parole Officers and other agencies
Assist in the intake process when assigned
Intake assignment also includes handling the control center, answering the telephone, and responding to visitors, court and law enforcement officers and others with business at Sequoyah Adolescent Treatment Facility.
Youth Resident Counselor
Bernalillo Academy
04.2019 - 06.2019
Provide a safe and therapeutic environment for students while implementing structured programming and treatment plans that include teaching skills while decreasing maladaptive behaviors
Youth Care Workers are responsible for data collection, progress note charting, and fostering a strengths-based milieu for students
Bernalillo Academy uses a strength based approach that focuses on learning, practicing, and generalizing skills into more natural environments and intensive teaching to increase skills based on students’ strengths.
Program Specialist, Residential Treatment Center Dual Diagnosis/Female Self Harm Unit
Desert Hills Behavioral Health
07.2018 - 03.2019
Responsible for providing administrative and operational oversight of a 16-client residential treatment center for females, ages 10 to 19 years
Supervise 15 plus unit staff
Administrative Duties: Conduct intake process for new residents consisting of file reviews to determine previous treatment program participation and adjustment history
Outline behavioral and program expectations including sanctions for noncompliance with regulations or program participation
Mediate disputes between residents, staff and residents to ensure incidents are addressed effectively to eliminate escalation
Conduct after incident reviews to determine incident cause, identify resident/staff participants, incident description, actions taken to resolve incident, and recommendations/referrals made as a result
Contact person for outside agencies responding to incidents/emergencies
Investigate complaints from residents and/or parents alleging inappropriate staff behavior with recommendation for appropriate action (administrative, criminal or dismissal)
Conduct weekly staff meetings to address staff/resident interactions, resident restrictions due to behavioral issues
Discuss security concerns and actions, and critique recent incidents for their training value
Conduct weekly meetings with medical and mental health staff to discuss issue regarding resident interactions, security concerns, procedural issues and updates, and to address any training needs
Participated in monthly multi-discipline treatment team meetings to determine a residents’ appropriate level of treatment
Present residents’ record of unit adjustment, program/treatment participation, and interpersonal relations with staff and residents
Operations Duties: Conduct frequent, irregular searches of unit to assess staff compliance with security policies, safety/sanitation standards and physical plan security regulations (access to restricted areas, etc.)
Monitor unit activities and staff/resident interactions
Respond to incidents from minor disputes to potential criminal acts such as assaults, escape, and contraband possession
Assist law enforcement responders, conduct initial investigations of reported incidents
Ensure incidents are reported by identifying those involved; require, collect and review documents, and report after incident actions taken
Ability to deescalate youth in escalated states of mind; to effectively communicate to clients and staff goals and objectives for the day; to support staff in stressful situations and equip them with the tools to effectively do their jobs.
Weekend double Supervisor Group Home Co-ed Dual Diagnosis Unit
Desert Hills Behavioral Health
03.2018 - 06.2018
Supervise and coach 3+ staff on unit
Communicate via oral and written reports, pertinent information and incidents to Program Director, Clinical Director and other member of multidisciplinary staff including JPO’s and guardians
Ensure staff followed program schedule and remained on track
Conduct groups with staff and clients.
Program Specialist Male Dual Diagnosis Unit Group Home
Desert Hills Behavioral Health
01.2018 - 03.2018
Program Specialist, Group Home Unit Dual Diagnosis/Substance abuse male unit
Responsible for providing administrative and operational oversight of a 12-client residential treatment center for males, ages 13 to 19 years
Supervise up to 6 plus unit staff
Administrative Duties: Conduct intake process for new residents consisting of file reviews to determine previous treatment program participation and adjustment history
Outline behavioral and program expectations including sanctions for noncompliance with regulations or program participation
Mediate disputes between residents, staff and residents to ensure incidents are addressed effectively to eliminate escalation
Conduct after incident reviews to determine incident cause, identify resident/staff participants, incident description, actions taken to resolve incident, and recommendations/referrals made as a result
Contact person for outside agencies responding to incidents/emergencies
Investigate complaints from residents and/or parents alleging inappropriate staff behavior with recommendation for appropriate action (administrative, criminal or dismissal)
Conduct weekly staff meetings to address staff/resident interactions, resident restrictions due to behavioral issues
Discuss security concerns and actions, and critique recent incidents for their training value
Conduct weekly meetings with medical and mental health staff to discuss issue regarding resident interactions, security concerns, procedural issues and updates, and to address any training needs
Participated in monthly multi-discipline treatment team meetings to determine a residents’ appropriate level of treatment
Present residents’ record of unit adjustment, program/treatment participation, and interpersonal relations with staff and residents
Operations Duties: Conduct frequent, irregular check of unit to assess staff compliance with security policies, safety/sanitation standards and physical plan security regulations (access to restricted areas, etc.)
Monitor unit activities and staff/resident interactions
Respond to incidents from minor disputes to potential criminal acts such as assaults, escape, and contraband possession
Assist law enforcement responders, conduct initial investigations of reported incidents
Ensure incidents are reported by identifying those involved; require, collect and review documents, and report after incident actions taken
Ability to deescalate youth in escalated states of mind; to effectively communicate to clients and staff goals and objectives for the day; to support staff in stressful situations and equip them with the tools to effectively do their jobs.
Graveyard/Evening Shift Supervisor Group Home
Desert Hills Behavioral Health
07.2017 - 01.2018
Oversee the staff and clients on 4 units with 8 staff and up to 48 clients
Make rounds on each unit several times a night
Communicate pertinent information and incidents to Program Director, Clinical Director and other member of multidisciplinary staff including JPO’s and guardians
Ensure staff followed program schedule and remained on track
Conduct groups with staff and clients.
Graveyard Shift Supervisor Group Home - IDD Co-ed Unit, Male S&B unit, Male and Female Dual Diagnosis Units
Desert Hills Behavioral Health
07.2017 - 11.2017
Oversee the staff and clients on 4 units with 8 staff and up to 48 clients
Make rounds on each unit several times a night
Communicate pertinent information and incidents to Program Director, Clinical Director and other member of multidisciplinary staff including JPO’s and guardians
Ensure staff followed program schedule and remained on track
File progress reports.
Graveyard Behavioral Health Tech
Desert Hills Behavioral Health
05.2017 - 07.2017
File paperwork in charts
Complete progress notes and sleep logs for clients
Supervise 12 clients
Complete assigned duties in a timely manner
Education
Pima Medical Institute
undefined
UNM VC /CNM
High School Diploma - undefined
Belen High School
Skills
Patient education
Anatomy knowledge
Organizational skills
ROT Certified
Compassionate care
Certification
CPR
Medical assistant
Rot Certificate #72124050
Timeline
Registered Orthopedic Technologist Supervisor
NM Orthopaedics
01.2025 - Current
Registered Orthopedic Technologist
NM Orthopaedics
03.2022 - 01.2025
Medical Assistant
NM Orthopaedics
07.2021 - 03.2022
Mental Health Tech Supervisor
Sequoyah Adolescent Treatment
06.2019 - 04.2020
Youth Resident Counselor
Bernalillo Academy
04.2019 - 06.2019
Program Specialist, Residential Treatment Center Dual Diagnosis/Female Self Harm Unit
Desert Hills Behavioral Health
07.2018 - 03.2019
Weekend double Supervisor Group Home Co-ed Dual Diagnosis Unit
Desert Hills Behavioral Health
03.2018 - 06.2018
Program Specialist Male Dual Diagnosis Unit Group Home
Desert Hills Behavioral Health
01.2018 - 03.2018
Graveyard/Evening Shift Supervisor Group Home
Desert Hills Behavioral Health
07.2017 - 01.2018
Graveyard Shift Supervisor Group Home - IDD Co-ed Unit, Male S&B unit, Male and Female Dual Diagnosis Units
Technical Business Development Specialist at Sandia National Laboratories - Albuquerque, NMTechnical Business Development Specialist at Sandia National Laboratories - Albuquerque, NM