Morgan Davis
Customer Service Representative
Warrensburg,MO
Summary
Conscientious and service-oriented pet groomer passionate about providing animals with top-notch care and support. Develops and maintains loyal client relationships while building lasting trust with animals under care. Proficient in grooming procedures, exercise strategies and basic animal needs. Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position in a positive environment. Ready to help team achieve company goals. Enthusiastic people-person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced cashier with over 4 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
Work History
Professional Dog Groomer
Lifetime Animal Center
Warrensburg, MO
- Cleaned tear stains from fur using safe chemical cleansers.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Met with clients to discuss cut and style preferences prior to caring for animals.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Retail Sales Associate
Kansas City Zoo
Kansas City, Mo
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Receptionist
Meadowbrook Rehabilitation Hospital
Gardner, KS
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Received and routed business correspondence to correct departments and staff members.
- Answered phone promptly and directed incoming calls to correct offices.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Gardner Edgerton High School
Gardner, KS 08.2013 - 05.2017
Skills
Fur cutting techniques
Dog behavior insight
Training and Development
Active Listening
Analytical and Critical Thinking
Decision Making
Self-Motivated
Problem-Solving
Multitasking Abilities
Organization and Time Management
Teamwork and Collaboration
Timeline
High School Diploma -
Gardner Edgerton High School
08.2013 - 05.2017
Professional Dog Groomer
Lifetime Animal Center
Retail Sales Associate
Kansas City Zoo
Receptionist
Meadowbrook Rehabilitation Hospital