Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Store Manager
Dollar General
04.2023 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed 12 store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Trained new employees on proper protocols and customer service standards.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Scale House Clerk
Mervis Industries
06.2022 - 02.2023
Operated weigh scales and issued tickets when necessary.
Communicated with operators to share information related to product.
Complied with safety regulations to avoid potential injuries and support company goals.
Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
Answered customer calls professionally and routed to appropriate person.
Greeted customers and provided excellent service to internal and external clients.
Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
General Manager
QiKnEZ
10.2010 - 06.2022
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Scheduled 12 employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Analyzed inventory data to identify and address stock discrepancies.
Participated in regular cycle counts to confirm accuracy of inventory records.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Monitored inventory levels to confirm compliance with company policy.
Established re-order points and monitored supplier performance.
Accounts Payable Clerk
ACE Hardware
09.2020 - 10.2021
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Maintained good working relationships with vendors and resolved disputes.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Matched purchase orders with invoices and recorded necessary information.
Entered figures using 10-key calculator to compute data quickly.
Input financial data and produced reports using Eagle.