Dani Frankel
Indianapolis,IN
Summary
Team Leader experienced in directing new employees towards personal goals . Develops strategies, provides training. Excellent communication skills. Problem solver.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server/Team Leader/Trainer
Red Lobster
Albuquerque, NM
10.2008 - 02.2020
- Mentored and guided employees to promote proper completion of assigned duties.
- Lead training and mentored team members to assist productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Administrative Assistant
North Star Resource Group
Albuquerque, NM
04.2005 - 09.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled client appointments for Advisors.
- Sorted and distributed office mail and recorded incoming shipments.
- Handled client correspondence and tracked records necessary for underwriting purposes.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Education
Associate of Applied Science - Pharmacology
Central New Mexico Community College
Albuquerque, NM05.2017
Skills
- Giving Constructive Feedback
- Issue Resolution
- Cash Register Operations
- Overseeing Daily Activities
- Evaluating Employee Work
- Quality Standards
- Attention to Detail
- Teamwork and Collaboration
- Strong Organizational Skills
- Multitasking and Time Management
- Database and Client Management Systems
Accomplishments
- Earned an associates degree in pharmacy technology.
- Gained admission to Central New Mexico Community College pharmacist program.
- Processed and filled 75+ prescriptions per day.
- Received Academic Achievement in the course of Pharmacology program.
- During Pharmacology Internship completed Clean Room tasks with accuracy and efficiency.
Certification
- Pharmacy Technician State License - 2017
Timeline
Server/Team Leader/Trainer
Red Lobster
10.2008 - 02.2020
Administrative Assistant
North Star Resource Group
04.2005 - 09.2008
Associate of Applied Science - Pharmacology
Central New Mexico Community College
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