Dani King
Laurel Hill,FL
Summary
Skilled Billing Representative well-versed in billing practices, account monitoring and collections. Builds rapport with customers, solving diverse problems and obtain payments.
Overview
24
24
years of professional experience
Work History
Optician/Sales/Billing
Gulf Coast Vision Center
08.2023 - Current
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Collaborated with optometrists to develop tailored vision care plans, addressing each patient''s unique visual needs.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Spearheaded staff training initiatives to ensure team members stayed up-to-date on industry trends, products, and best practices.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
Optician/Billing/Lab
The Vision Hub
05.2020 - 08.2023
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Optician/Sales/Lab/Billing
Gulf Coast Vision Center
01.2000 - 10.2020
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
Education
Opticial Science - Opticianry
University of Alabama At Birmingham
Birmingham, AL06.2001
Associate Of Science - Science Education
Jefferson Davis Community College
Brewton, AL06.1999
Skills
Customer Service
Knowledgeable with numerous computers programs
- Billing Processing
- Attention to Detail
- Problem-solving aptitude
- Problem-Solving
- MS Office
- Data Verification
- Quickbooks
- Time Management
Timeline
Optician/Sales/Billing
Gulf Coast Vision Center
08.2023 - Current
Optician/Billing/Lab
The Vision Hub
05.2020 - 08.2023
Optician/Sales/Lab/Billing
Gulf Coast Vision Center
01.2000 - 10.2020
Opticial Science - Opticianry
University of Alabama At Birmingham
Associate Of Science - Science Education
Jefferson Davis Community College
Similar Profiles
Ashley OrientoAshley Oriento
Optometry Technician at Gulf Coast Vision centerOptometry Technician at Gulf Coast Vision center
STEPHANIE CABRERASTEPHANIE CABRERA
Account Manager at Gulf Coast Regional Blood CenterAccount Manager at Gulf Coast Regional Blood Center
Kushal PatelKushal Patel
Nurse Extern at HCA Gulf Coast Regional Medical CenterNurse Extern at HCA Gulf Coast Regional Medical Center
Phillip RitchesonPhillip Ritcheson
Police Sergeant at Niceville Police DepartmentPolice Sergeant at Niceville Police Department
Matthew WelborneMatthew Welborne
Senior Combat Logistics Manager at United States Air Force, USAFSenior Combat Logistics Manager at United States Air Force, USAF