Dani Kliegerman

During this period, I took a sabbatical from my professional career to provide full-time care to a family member who faced health challenges. I used this time to enhance my organizational and time management skills, which I believe will be valuable assets in my future roles.

Managed patient appointments in a fast-paced medical spa, providing expert product knowledge and makeup color matching. Attended to multiple clients simultaneously, ensuring personalized service. Processed and shipped product orders efficiently. Created content for Facebook and Instagram using Canva, increasing social media presence by 30% in two weeks. Developed strategies to boost brand visibility and engagement. Gained in-depth knowledge of skincare ingredients and helped clients with product selection.

Handled escalated complaints to improve customer satisfaction. Developed strategies to increase membership, traffic, and profitability. Maintained knowledge of spa services and products like PCA Skin and Obagi. Recruited, hired, and trained a team of 8 massage therapists and 2 estheticians. Motivated 6 sales associates to meet performance goals. Managed inventory, ordering, restocking, and accounting. Kept accurate financial records with cash counting and daily deposits. Re-engaged inactive members to boost revenue.

Scheduled 20+ appointments daily, managed opening and closing tasks, and ensured the facility was ready for operation. Welcomed guests, explained services, pricing, and products, and sold memberships by building rapport and providing personalized recommendations to meet clients’ needs.

Patrolled the beach to enforce rules and assisted guests with renting and setting up equipment like umbrellas, chairs, and kayaks. Cleaned furniture, inspected equipment for damage, and managed inventory at closing.