Dani-Lyn Burke
Massena,NY
Summary
Dynamic and detail-oriented professional with experience as a Clerical Assistant at JEDA Environmental, excelling in data accuracy and confidentiality. Proven ability to enhance team collaboration and customer service, while effectively managing multiple tasks. Skilled in data entry and cash handling, consistently delivering high-quality results under pressure.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
JEDA ENVIRONMENTAL
06.2023 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
WAITRESS
3TK Massena
03.2022 - 08.2025
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working counter
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Prepare food and drinks for customers
WAITRESS
The River Course at Louisville Landing Golf Course
01.2023 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Master of Science - Speech Pathology
NAZARETH UNIVERSITY
ROCHESTER NY05-2030
High School Diploma -
MASSENA CENTRAL HIGH SCHOOL
MASSENA NY06-2024
Accomplishments
- National Spanish Honor Society
- National Honor Society
- Soccer Captain MCHS 2022-2024
Languages
Spanish
Limited Working
Timeline
Clerical Assistant
JEDA ENVIRONMENTAL
06.2023 - Current
WAITRESS
The River Course at Louisville Landing Golf Course
01.2023 - 08.2024
WAITRESS
3TK Massena
03.2022 - 08.2025
Master of Science - Speech Pathology
NAZARETH UNIVERSITY
High School Diploma -
MASSENA CENTRAL HIGH SCHOOL